4/10, Deficient
William
3 de nov. de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Comoditats
Long waiting time at check-in with only 3 parties in the queue. Receptionist looked very inefficient. He also made big mistake of reading out my credit card number to the guest ahead of me.
House-keeping was a big problem. Again the same receptionist never informed me about the unavailability of daily room service. Finally when I asked, then he told me that room cleaning was not done everyday, and that the service had to be requested on a daily basis. He did not provide that information at initial check-in. So I requested room-cleaning right away and he said the room would be cleaned that day. As it turned out, the room was not cleaned for the next two days. It was finally cleaned only after I voiced a complaint to the new receptionist. This poor service is totally unacceptable.
And the breakfast is terrible.
I come to this area very often to visit family, but no way am I going to stay in this hotel again.
William
Estada de 5 nits (oct. 2025)