4/10, Deficient
Karen
13 d’ag. de 2025
The location is great and the staff friendly but that’s about it. We got one of the family rooms that is yet to be renovated and it wasn’t nice. Firstly there was brick dust like someone had been drilling on the bathroom floor and my six year old stepped on a screw in bare feet! Luckily wasn’t hurt and the guy we spoke to was shocked and said he had checked the room. Personally I see it as a problem that they didn’t know A. Who had been in the room and B. Why. It was cleared up and we were told we could have a free drink. The wardrobe doors didn’t slide and just got stuck. The bed was so soft to the point where if one of us moved it felt like we were on a boat. The water pressure in the bathroom was non existent and hot water took 7-10 working days to appear. We also got a room with a view of nothing but a scaffold covered roof. The WiFi took about an hour to actually connect. Also if you’re in one of the further away rooms it’s quite a way to walk from the lift with more stairs so be clear of you don’t want stairs involved. I wouldn’t personally stay here again and if you’re planning to then ask for an updated room! For over £100 for one night we were very disappointed.




Karen
Estada d’1 nit (ag. 2025)