2/10, Horrible
Ali
Viatge en família
29 de des. de 2025
Què no li ha agradat: Neteja, comoditats
This place is a complete scam. It's inhabitable and it's not safe. Avoid it.
1. The description is misleading and the photos are photoshopped.
2. The toilet is shared in the whole first floor. This is not mentioned in the description.
3. The toilet is unusably dirty. It is dirtier than any public toilet on a central street.
4. The main entrance to the building does not have a lock. Which makes the shared toilet accessible to anybody on the street. Hence the safety risks, especially when you need to use the toilet in the middle of the night.
5. The shower is directly at the entrance hall, which is supposed to be kitchen. The shower entrance is covered only with a curtain. Using the shower will make the complete kitchen floor wet.
6. The area around the shower entrance is covered in mold.
7. The freezer is covered in some black, frozen substance.
8. It smells really bad inside.
9. The bed is not clean.
We immediately booked another place to stay and contacted the customer support of hotels.com sending them evidence that this place is scam and asking them for a full refund. Hotels.com has not been cooperative so far. They've been trying to negotiate to return us a part of the whole amount, which is ridiculous. We're going to get the refund by asking the bank to reject this transaction.
Ali
Estada de 4 nits (des. 2025)