Viatges a Valley Springs

The room was very clean but a bit small. The traffic noise is very loud. Bathroom very tiny no shelf space. Nice large TV nice little patio area. Check in by Kisko

Great hotel I definitely would stay here again 2 things I didn’t like but is typical 1). Never enough seats at the pool during prime time and days 2) getting to the beach isn’t easy even though across the street, maybe they should offer a shuttle and also have a designated area for hotel guests on the beach with chairs and umbrellas especially when seats at pool aren’t available

The hotel staff was really helpful and informative about what is around the area. The area of hotel was nice for biking and close to the beach.

Dirty sheets. Dirty bathroom. Not enough bath towels. No duvet. No fitted sheets. Poor cuatomer service at check-in

I enjoyed my stay with the location and the bed was comfortable and shower was strong. No plug in the bath and tv didn’t work but this did not matter to me. My biggest issue was there was a problem with a neighbouring guest (welfare issue) and the police came (which was good) but they came to my door, handcuffed me for my safetyand took 10 minutes to prove I was not who they were looking for. Mainly because reception sent them to the wrong room and didn’t know I was staying in the room. There was no follow up and they didn’t come to apologise to me for their mistake which I found poor. So I just left on the door, that experience was not good. The reception staff should know who is I. What room and at least apologise when things do not go right instead of rudely ignoring it