"Hotel Presidency Ernakulam was comfortable and overall the service was excellent. My only disappointment was the checkout process. My flight left at midnight so I gave plenty of notice about needing to settle my bill that evening.. it took way too long to make sure my invoice was correct, and then to find a payments machine that would accept an international credit card."

"Excellent "

"Very poor service! Disappointed. Though they have renovated the rooms, it looks good but the service is very poor. Booked 3 rooms for 2 nights. In one room AC was not working and we complained almost 5 times and nothing done! Even the restaurant once famous for good food now I regret going there. Food is oily and can sense its re-used oil."

"Absolutely phenomenal property. There is a lot to do from fishing and kayaking to pottery and cultural programs. The staff too was exceptional. I regret not getting staff members names as they were very thoughtful and helpful. Highly recommend spending a few days at this resort."

"No proper entrance or parking space. Room was kind of stinky and bathroom was terrible. "

"Property was closed and not been open for some time!! A scam! Dont book!"

"The guest above our property where making noise and running around till late in the night which disturbed our sleep. Other wise we had a great experience rest of our stay"

"OUR HOST VISHNU WAS VERY HELPFUL AND DID A GREAT SERVICE. "