2/10, Horrible
Gladys
15 de des. de 2025
I paid for a suite but was placed in a studio. Upon check in, I wasn't told that my room was being down graded. I found out when I got to the room. I went downstairs to inquire and was told that there were no suites available that's why I was put in a studio. There's about a $40 difference in rates so the lady at the desk offered me reward points equal to a 1 night free stay. The points were never added to my Bonvoy rewards account.
Gladys
Estada d’1 nit (des. 2025)




































