Turó El Pilón

First let me say the entire staff was excellent and very hard working. The biggest letdown was the beach area. The water is very murky with seaweed and constant jellyfish warning flags. We only went into the ocean twice in 10 days. Most guest use the main pool area with entertainment and swim up bar. There is a quiet pool with no music and a swim up bar if you prefer that. The food was good but we did eat at the specialty restaurants 7 out of the 10 day. The dinner buffet wasn’t the best. Our ground floor room was very clean and well stocked. House keeping clean everyday and restocked our mini refrigerator every day. Evening entertainment is mostly next door on the kids/ family side. We did go to the casino almost every night. It’s very small with 2 blackjack tables, 1 roulette, 1 poker table and a few slot machines. Most nights there were almost nobody in there.

An der angegebenen Adresse existiert überhaupt kein Hotel. Mir wurde am Anreisetag mitgeteilt, dass das Hotel angeblich geschlossen sei und ich woanders untergebracht werde. Das andere Hotel ist in Ordnung jedoch weiß das Personal nicht gut Bescheid und es kostet viel Zeit und Nerven vor Ort zu klären, dass man eigentlich woanders reserviert und schon bezahlt hat. Wirkt insgesamt alles etwas verdächtig.