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"Everything apart from one exception was either excellent or very good. The only drawback was the internet connection in our room was virtually non-existent. "

"This is a superb hotel with nice places to sit and relax, excellent service throughout, food is knockout."

"Clean comfortable room and stars are excellent, and very helpful. Great place to stay for central Norwich. "

"Clean"

"Value for money"

"The room was exceptionally spacious and full of character. Many hotels are a bit soulless but this is far from the case here. The staff were professional, friendly and always with a smile. I've seen a few reviews have commented on 'hidden charges' - breakfast isn't included but this is clear from the very start and there's no pressure to eat here in the morning. If you do, however, the food is excellent (we had dinner) and reasonably priced. I would definitely recommend this hotel."