Viatges a Trumbull Village

The check in process was smooth. Bed was nice and comfortable. The bathroom needs to be updated. There was hair on the floor and towels in the bathroom. We had initially checked in at 10:30 pm. We left at about 2 am due to my aunt passing at a nearby hospital, which was why we were in Albuquerque in the first place. We were not able to get back to the room until about 10:30 am and check out time is at 11:00 am. At this point we had been up 24 hours. I asked the front desk how to go about doing a late check out. If there was a fee. They gave us a one hour courtesy without a fee which we were very thankful for but the male desk person at the front desk was very curt. I tried explaining our valid reason and we were willing to pay a fee if there was one but he was very adamant about only having an extra hour. At this point we were too tired to request for more time so we just took the extra hour. Also, it sounded like the front desk chose how long the courtesy late check could be because the housekeep came to our door and once I explained that we had an extra hour, she stated that some people get up to two. Maybe that courtesy should be the same across the board and maybe the front male desk person could be more empathic.

room was clean !

Staff was very pleasant. The room was a bit dated and needed maintenance but it was okay. Bed was comfy. Breakfast was limited but adequate. Okay place for the price.