6/10, Acceptable
Kirsty
Viatge en família
22 de jul. de 2024
Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
We'd been really looking forward to our stay here based on the reviews, but unfortunately were left disappointed. On arrival the room we were taken to a double room when we had booked a twin. After a lot of discussion between the staff about whether Expedia had passed the request on and what could be done, they did convert the room to a twin, but we were made to feel uncomfortable and that they were doing us a favour.
The room itself is lovely, a little small but spotlessly clean, with super comfortable beds, good air-con and a great, spacious bathroom. However noise from the street can be heard until late at night and starts again early in the morning from the nearby market and school.
Breakfast was honestly a bit of a spectacle. The food is all very lovely and it is obvious a lot of work goes into the several-course spread, but it feels over the top and there is so much waste. The encounter was made a little odd by the restaurant manager coming over mid-way and removing the salad garnish from our plates - I'm still not sure why. We were also charged for our hot drinks with breakfast which wasn't made clear, and then short-changed as the hotel didn't have the right change available.
The location is great - walking distance to Skanderberg Square, all the sites and the airport bus, but overall we would stay elsewhere when returning to Tirana.
Kirsty
Estada d’1 nit (maig 2024)
