Viatges a Tilila

The hotel rooms were cleaned everyday only one problem i had was toilet broken not flushing ,apart from this its a lovely hotel great pool and internment the food was excellent enjoyed evermeal, a little disappointed about the free minibar i assumed we would get water each day

Hôtel un peu vieillot à l’écart du cœur de Agadir. Personnel très serviable. Hôtel très propre.

The property was not clean everybody smoke everywhere in the food was bugs

Nice food daily changed. Many swimming pools. Amazing staff. Just a little quieter off peak. Booked a room with private pool - but turned out it was a sharing pool and NOT a pool. It was shallow 30cm. So that’s wrongly advertised and beware. When checking out the reception staff accused us of stealing towel cards which was ridiculous and that ruined our experience right at the end. Apart from that it was a great trip

Unfortunately, our stay at Dominium Palace was very disappointing, and we would not recommend this hotel. Cleanliness was a major concern. We found hairs in the bedsheets, including after being moved to different rooms. For a hotel of this standard, this is simply not acceptable. Customer service was also poor. Even basic requests often required repeated follow-up. On one occasion, we requested towels for our room and the request was not dealt with, leaving us to chase it ourselves. We also experienced housekeeping entering our room while we were trying to sleep, which we found extremely intrusive. The biggest issue, however, was the lack of accommodation for food allergies. We had informed the hotel in advance about my partner’s dietary requirements, but there was no meaningful support, preparation or willingness to go the extra mile. We were essentially left to speak to the breakfast staff ourselves. For someone with a genuine food allergy, this is extremely disappointing and does not provide the reassurance or care you would expect from a hotel. Overall, the cleanliness, communication and customer service fell well below expectations. Agadir itself was enjoyable, but unfortunately Dominium Palace was the most disappointing part of our holiday. Based on our experience, we would definitely look elsewhere.