El Suffolk

The entire room and bathroom is small so it's a good option if you don't expect to stay in the hotel for long. The room has dings on the wall and the bathroom shower floor had stains that don't seem to get out. There were some areas that seem like they normally aren't cleaned. The breakfast was good with a decent variety of food. It does get pretty packed. The hotel is about 5 minutes from the subways and close enough to Times Square/ Broadway shows that there are always people walking around late at night. It's a good location if you want to be near Times Square and the surrounding areas and you won't expect to be in the hotel room for long.

Wonderful hotel with superb staff

First time in NYC so we don’t have anything to compare it to but the customer service was 10/10. Everyone from front desk staff to housekeepers were so kind. The facility and rooms were so clean. They offered laundry service at a very reasonable rate, much cheaper than LaundryHeap and other laundry services. We always felt safe walking to and from subway even later in the evening. We booked the king room with a terrace and the view was awesome! Truly enjoyed our stay and will be back in the spring with our daughters!