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"Zum zweiten Mal war für uns im Palazzo Rosenthal wohlfühlen und im Urlaub zu Hause fühlen angesagt. ALLE sind sehr, sehr freundlich, hilfsbereit und immer engagiert, kleinste Problemchen schnell zu beheben. Außerdem scheinen unsere Wünsche auf der Stirn gestanden zu haben, denn alles wurde wieder zuvorkommend und „special“ für uns möglich gemacht. Ciao, arrivederci e a presto, cara famiglia del Palazzo Rosenthal"

"Clean room, helpful staff but very limited range of food in breakfast and dinner plus the main meals were tasteless. The hotel is in the middle of nowhere and we had to spend 40 euros everyday on taxi to go to and from train station - not a good location plus the experience was of a very basic hotel even though we paid the price for a luxury hotel."

"Walter at check in was extremely helpful with orienting us to the hotel, parking, and restaurant options. Our room was well maintained and comfortable, the grounds were impeccably maintained and the restaurant had excellent food. Be aware that the parking lot is a bit removed from the hotel front door. There is a golf cart type vehicle used to transport people and luggage to and from the parking lot. One fault - the address to this location is not as it appears on the instructions as Via...

"Amazing place to stay for the price and amazing staff"

"Rooms are cleaned and attended to, however, due to poor ventilation there is evidence of black mold in the washroom. Outdoor patio area, not tidy or appealing, glassware left from other guests, several bulbs burnt out on the patio, not attended to as to make it an area a guest would want to visit or hang out at. Front staff, not very knowledgeable of attractions or events to guide a tourist. Breakfast was well stocked and varied. Natural on this place as it does only what is needed...minimum...

"This hotel was a perfect choice as we arrived by train, it was close to the station so very convenient, and it was a short ride to the hotel. We stayed 3 nights. It was perfect for our meeting spot for the tours we booked. The room was super nice and very comfortable. The restaurant inside and out was perfect and food was very good. The breakfast was great each morning and the staff very friendly."

"Staff very good and clean hotel. Refreshments are the biggest issue. Outside of restaurant times nowhere to get drinks/food without going to neighbour hotel. Disappointing not to at least have a kettle in room."

"Clean room. Slightly dated but perfectly usable. Food was great and well located to see the ruins. Definitely recommend."

"Excellent hotel with outstanding service. The staff were warm, professional, and attentive to every detail. A truly enjoyable stay from start to finish."

"I traveled with my wife and two teenage kids and we absolutely loved the hotel. The staff were fantastic and the amenities were great. I would highly recommend this place when in Naples."

"This place is amazing. Spectacular views. Very helpful staff. Only 10 rooms, so it’s like you have paradise to yourself."

"Hôtel extra et vue imprenable sur la mer 😜😜"

"The property neighborhood is sketchy but the staffs are really nice "

"A Magical Stay on the Amalfi Coast! Hotel Villa Fraulo in Ravello exceeded all expectations. The views from our balcony suite are simply breathtaking — the panoramic vistas over the Tyrrhenian Sea and the coastline are unlike anything I've ever seen. Waking up to that scenery every morning for four nights was an experience I'll never forget. The suite itself was incredibly spacious — well-appointed, elegant, and with the tower balcony adding a truly special touch. It felt like a private retreat...

"The hotel has a wonderful staff, who helped us with ferries and food recommendations. The rooms, including the bathroom, are ample and comfortable, have a sitting area outside with partial ocean view. The breakfast was included and amazing. Highly recommend this hotel."

"Loved the hotel was in very nice private area save , enjoyed , view from balcony and staff was always friendly and happy to please"

"Alles was goed, aan het hele verblijf daar. Personeel erg vriendelijk en behulpzaam. Eigenaar gaf goede tips zodat onze vakantie TOP werd."

"Lovely slightly worn Victorian style hotel with very attentive staff."