8/10, Bo
Stephanie
Viatge en parella
9 d’abr. de 2026
Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
I really wanted to give this hotel 5 star, but I simply can’t! The majority of the hotel is perfection and it was an absolute luxury having three days there… the pool itself is a wonder with the view to mount Etna, and so is the restaurant next door to the pool which overlooks the water.
One issue was the rooms. We were give a nice room but the electricity didn’t work. An electrician came and after 20 mins of waiting, it was back on. But then it broke again the next day and we were once again waiting for an electrician to come for c.30 mins. This delayed our evening plans. They decided to move us to another room - but it was smaller! They the moved us again to one of their newly refurbished rooms which although really lovely, the air-con didn’t work. I gave up trying by that point as we had to leave anyway.
The inside of the hotel is quite dated and when we arrived we really weren’t sure what we were in for, but the pool is the attraction and rightly so.
Another reason why I can’t give 5 star is because of the shuttle buses. Although its great that the hotel provides free shuttle buses to and from the town, they are not frequent and book up really quickly. If you miss out, you need to pay for a taxi to the town which is around 20 euro one way. More shuttles are needed.
Stephanie
Estada de 2 nits (abr. 2026)
