The physical property was OK, but doesn’t comfortably accommodate as many people as listed. Master bedroom sliding doors don’t actually close and lock, leaving a gap that’s not great for privacy. There were issues with faucets in the kitchen and dishwasher that were reported and promised replaced and then we were ghosted. The resort isn’t great and pools had lots of algae. Couldn’t get towels after asking iTrip for help and being told to check with the pool shop (a kiosk that closed and was unhelpful), resort argued that we wouldn’t be served as the listing promised was included and we verified separately, valet parking was nice to not charge us as a favor, but only said that we should have gotten validated at the bar (I did have 2 drinks…shoutout to a great bartender) but not told to validate and she left for the night. Bathroom fan is clearly broken, kitchen faucet sprays you, counters, and the floor. Dishwasher door is a known issue so the plates aren't actually clean. I washed all plates upon arrival because they were dirty, but the dirty, used sponge was a turnoff. Beds sleep hot and the smaller bed in the 2nd bedroom is more a cot & not what we expected. Not enough silverware or even a cutting board in sight. Upstairs neighbors are residents and moved furniture or stomped until 4am most nights. I’m pretty sure they must work 2nd shift. The area is pretty and quiet in the back of the complex, but it was all disappointing. We left a day early to not be there anymore.