Viatges a Taba Heights

This is a beautiful resort, albeit a bit dated. TThe highlights for me was the abundance of delicious food as part of the all inclusive package. The chef was so kind to make sure I had plenty of options as a vegetarian and even made me a special salad “sundae” which was sooooo sweet of him. The staff were all so helpful and kind. Everyone of them. That said, I took a full star off because of the obscenely loud EDM “music” (I use the word music lightly) that blasted so loud through the almost empty resort that I could not sleep. The DJ was just jamming with himself at the guests expense like he was at a rave festival and not a family resort. Totally ruined my second night. Also, the WiFi is almost non-existent but they did offer to put a signal booster in my room. I declined because it wasn’t that important to me (other than to stream a movie to try to drown out the bass thumping well past 11pm) but it was so nice that they offered. Besides the sonic assault on my frequency from the DJ, it was a wonderful 3 nights and a great alternative to the Taba resorts closer to the border that are more expensive.

Positive Points: The food was excellent. The restaurant staff were very helpful, friendly, and attentive. The property is very nice, clean, well-maintained, and generally a pleasant place to stay. Negative Points: Unfortunately, the housekeeping and reception staff were not at the same level as the restaurant team. The room was handed over without towels. I called the reception three times, but my requests were not taken seriously. Eventually, I had to go to the reception myself, and I only received the towels at around 11:00 PM. On the second day, the room was not cleaned at all, and the housekeeping team did not show up. Overall, the property itself is very good, and the restaurant team provides excellent service. However, the level of service from reception and housekeeping needs significant improvement, particularly in terms of responsiveness and attention to guests’ requests.