4/10, Deficient
Ashraf, Riverview
20 de nov. de 2025
Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
Very Disappointing Stay at Starz Hotel
My stay at Starz was a terrible experience due to constant noise and poor management. I had reserved a single queen room with a microwave and fridge, but upon arrival, I was told none were available and was given a double-bed room instead. The room was clean, but extremely cramped with two beds and a table leaving almost no space to move around.
The real nightmare was the unbearable noise from the nightclub next door—which, I was told, is owned by the same people as the hotel. Every night, subwoofers and drums blasted until around 4:00 a.m., making it impossible to sleep. Despite my repeated requests for some quiet or relief, nothing was done.
To make things worse, there’s no staff available after midnight. The front desk operates only from 10 a.m. to midnight, so if you need help or face an emergency overnight, you’re on your own.
I would never stay here again and do not recommend it to anyone seeking rest or peace during their visit to St. Thomas.
Ashraf
Estada de 3 nits (nov. 2025)