Viatges Comtat de Spencer

The hotel has a cool concept, and the renovations to the building were largely thoughtful. The rooms were ok, bathrooms were great. Overall was a 4 out of 5.

Shower pressure was great. Rooms were clean. Was disappointed that the rooms did not have a mini frig. My MIL received the handicap room she requested but the walk to the room was VERY long and she had to walk up a steep ramp in the hallway to get to her room. It was an odd placement for a handicap room.

The staff was very friendly and our room was great!! The made to order omelets were good for breakfast. A few maintenance things were lacking. Only one elevator was working during our stay causing long waits for getting to your floor. We decided to take the stairs to avoid waiting, and discovered that there was no door handle on the door to get to our floor from the stairs, I had to send my kid to run around to another floor, take the slow elevator and open it for us. We propped it open and we're able to access it for the rest of the time. Also, the ice machine on our floor wasn't working.

We booked this hotel in May 2026 with a list of amenities including room refrigerators and microwaves, a hotel pool, and guest bourbon bar. These definitely figured into our booking the hotel. We arrived to find that the hotel was sold in June 2026 and was being renovated. The pool was empty and there was no bar available. Our room had no refrigerator or microwave. Basically a room to sleep, not what we had anticipated. The website still shows no sign of renovations nor were we notified. If this was the case, we would not have stayed here. We will not stay here again.