2/10, Horrible
Nicole
Viatge en parella
1 de gen. de 2026
Què no li ha agradat: Neteja, comoditats
Our stay at this hotel was far from pleasant, beginning with a miscommunication about our room preferences. Despite clearly requesting a queen size bed, the staff potentially assuming twin beds would suit our two-person party initially assigned us separate beds, only pushing them together after we reiterated our preference. Upon returning to our room following an exhausting city walk, we were met with a persistent, intermittent odor resembling urine, which we tried to masked with perfume and sleep masks, neither of which allowed for restful sleep. To add to the disruption, our room 107 was directly across from the kitchen, subjecting us to the clanging and banging as breakfast preparations began at 6–7 AM. While we lodged a complaint with management at checkout, who verbally committed to addressing the issues, no follow-up or resolution occurred. Left feeling ignored and undervalued, we cannot recommend this hotel to others.
Nicole
Estada d’1 nit (des. 2025)
