Viatges a Son Moro Bonavista

Perfekt beliggenhet nær stranden i Portocristo

The hotel was beautiful, the location was great, in the Jewish area of old town though tricky to find initially. The staff were friendly and super helpful. Our room was clean and very comfortable. We received daily treats with local recommendations of where to go to get a sense of what the city and surrounding area had to offer. The roof top bar was lovely for some autumn sun and the spa was a very relaxing experience. All in all this was a great hotel and would highly recommend it.

The hotel was okay overall it was rather dated, but clean. Unfortunately, the experience was let down by the staff, who were quite rude and unwelcoming. We were initially told we could have a late checkout, only for Beatrice to later refuse to honour this. When I offered to book an additional night through Expedia, I was told not to bother as she would not allow us to check in anyway. To make matters worse, our VIP package included sparkling wine, which was also refused. Very disappointing customer service and certainly not the service expected. Sadly, I wouldn’t return or recommend