4/10
The facilities of the hotel were good. The spa experience was very good. The bar service was poor. We were told due to lack of staff. We did not eat in the hotel’s restaurant because we were ignored by the bar person who also seemed to be helping in the kitchen, we ate in Split Old Town. The stacking up of all used glasses from the pool areas onto the bar area was unslightly, which extended to the breakfast areas the following day where tables left abandoned and needed cleaning. A table was prepared for us eventually. We were told they were focusing on larger groups staying. Much less than expected for a ‘5 star’ hotel. Breakfast offer was poor.
Julie
Estada d’1 nit (juny 2025)