4/10, Deficient
Paul Alexander
Viatge en família amb nens petits
14 de juny de 2025
Quite simply if you are planning to stay midweek and do not want to hear loud banging, drilling and sawing constantly from 8am to 5pm Monday - Friday, stay somewhere else. The construction is literally attached to the hotel land (a few metres from the family pool and the only restaurant) and is expanding the Sabatic (not an unrelated construction project). A crane also circles over the existing hotel premises.
The hotel management or website do not disclose this to guests so is a shock on arrival to which they just smile and apologise. What leaves a bitter taste is that they initially claim that (quote) “the development in the surrounding area forms part of broader improvements taking place in Sitges” which is very deceptive as they are building to expand the Sabatic which will have access to all the hotel facilities (this information is in the public domain). The construction site is surrounded by Sabatic marketing and they even have a 3D model of it post completion in the hotel lobby. So this is disingenuous at best and they are using a legal technicality to avoid requiring disclosure to guests (as the project is in a separate SPV and will formally transfer into the management contract once built).
As such, they take no responsibility. I asked why, regardless of their technical / legal grounds do they not do the right thing morally and inform guests. “Because we don’t have to” was effectively the response (in polite language)
Paul Alexander
Estada de 4 nits (maig 2025)
