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"部屋もキレイ！ スタッフさんの対応も丁寧で素晴らしいです！"

"非常にくつろげました。"

"Incredible staff, very clean room with a great view of Fujisan! The onsen was fantastic also with views. Great place to spend the evening in Kawaguchiko "

"とてもアットホームで掲載している写真以上に素敵なペンションでした！全て可愛かったです！また行きたいです！！"

"Clean and spacious room, great view of the lake in the room and the observation centre on the top level with a clear and great view of Mount Fuji are all marvellous. The hotel’s lobby was well designed as well with nice music and compliments to coffee and tea. Staff were friendly and professional. Great dinner and breakfast. High recommend to anyone wants to stay in Kawaguchicho"

"Very helpful"

"Room was very clean. Exactly as we expected. Friendly and helpful staff. Breakfast was delicious."

"Room was nice and cozy. Staff was lovely. She made recommendations on the restaurants and even called the restaurants to make recommendations. The hotel and the most amazing onsen with Mt Fuji view. Definitely check it out!"

"Staff friendliness, room cleanliness and facilities"

"Very neat, walking distance to the restaurant and stores. "

"Great Onsen view for Mt Fuji"

"櫃台會說中文超讚的，進去大廳就有飲水機(好感動!!)房間很溫暖空間也很大，茶包也很好喝，房間雖然沒有富士山的景色，但走出飯店5-7分鐘就有富士山可以看，旁邊也有2-3個美術館可以去，前後便利商店都很近，飯店也有腳踏車可以租，很喜歡!!!!飯店也有付費接送服，實在是不想大小包的提行李去車站，覺得整體而言很方便!!"

"Staff was helpful from the start. Hotel provides courtesy shuttle to the hotel from Kawaguchiko station. Staff welcomes you into the hotel and guide you to your room. Staff will explain how to use any amenities such as the open air bath. Our room used a futon and a staff will come by and set up the room. Much like other reviews, hotel is outdated and quite far from any convenience store or restaurant."

"Nice place with indoor onsen"

"ラウンジのドリンクを時間限定なしだと嬉しい。"

"很棒"

"Lovely and beautiful room with a view of Mount Fuji "

"客房非常整齊清潔設備齊全,淋浴間舒適,房間寬敞,服務非常好,還特別給我們提早check in,非常感謝,超乎預期的好,住在這裡很舒服,有種家的感覺"

"Beautiful option for those with tattoos to get the open air bath experience! Lovely cottages and great service. Really enjoyed the breakfast too!"

"Stanza molto confortevole Bagno termale spettacolare Ottime sia la cena che la colazione Personale attento Bello il giardino e la vista sul Fuji"