Viatges a Shajiabang

I gave the 1 start to Expedia,not the Hotel, the Hotel was wonderful the staff, the room, everything was perfect about the Hotel. I booked a 4 adult room and Expedian booked 2 adult 2 chicken, which was so wrong and I ended up buying a second room just because Expedian mistake, so disappointed.

they seem to be abusing animals 😳😳😳

La ubicacion del hotel: buena, pero el lobby del hotel parece zona de carga y descarga. Parece que el hotel es un solo piso del edificio y lo demas son otras companias. El servicio en general bueno y el desayuno tambien.

How should I start? First, we arrived almost 2 hours after check in and our rooms were still not ready. I booked 2 rooms with twin beds each but we were informed they did not have our rooms and told to stay in rooms with queen beds instead. When I said we could not, they said they would separate the beds and it took some time to prepare the rooms. Mind you, we arrived hotel long after check in. Staff in reception could not care less about us. He did not give ANY information about the hotel, check out, facilities, breakfast etc and only told us to “sleep in queen beds” and then “wait”. I travel often and have preferred Radisson trusting the brand name but obviously I was wrong. Room was okayish, clean and small. But beds were very very small and uncomfortable. As you see in the photos, the twin bed is the size of a pillow, ie 80cm or so while queen bed is 2 times it. There was also literally no space between the two beds! Lastly, the bathroom has no privacy. Again, as you see in the photos, part of the glass is tinted while the other part is not. So if you are with a family member, friend etc, you will see each other naked! I travel often, go overseas once a month or so, and this was my 3rd time in Shanghai with my sisters and niece this time. I stayed on Nanjin Road previously as well and I can easily say this was my worst stay. The stay was definitely uncomfortable and reception could not care about guests let alone give any information about the hotel.

Fab service overall