Viatges a Serangan

Sanctoo villas is beautiful accommodation and the people there are wonderful. We stayed for three nights in total and stayed in the “llama room”. I’m not sure what classification of room this is as it’s not actually what we booked. Word of caution. We booked a family suite and included the ages of the children in the booking (6 and 9) and were charged as such. When we arrived the suite has one bed and we were expected to sleep in one bed with the four of us. There was a sofa they offered to put a sheet onto at an extra charge but this wasn’t suitable. We paid to upgrade our room in the end but this would have been a real problem if that wasn’t available. Other than that, the zoo is great, the pool is lovely and the grounds are beautiful and well kept. The lemur apartments were a real treat. They are in the zoo so you are right in with exotic birds, lemurs and a wallaby. A real treat (be prepared for an 0600 wake up call though from the animals. This room specifically) The chef is awesome. The food was beautiful. Everything we ate was of high quality and there are a good few children’s options. The serving and reception staff are a credit to the hotel and our girls loved talking with them. It’s billed as a 5 star hotel and there are some minor bits that stop that. Can’t charge to room, they do a 3for2 beer offer, we ordered two but didn’t see the offer and they didn’t make us aware charging for 2 with no third. In room drinks average etc.

Fantastic place and staff

This is one of the best properties to stay in Bali, if not the best. The rooms are fabulous: spacious, with high ceilings, huge beds with good quality pillows and covers, fluffy large towels, and good quality soaps and shampoos replaced daily. They also provide plenty of water, small treats and fruit baskets. The common areas are clean and well maintained, with a large infinity pool and a flowing ‘river’ that takes guests around in tubes. The restaurant serves a varied menu with dishes from both local and European cuisine. The staff is very helpful and accommodating, ready to serve and meet all your needs. All in all, Dumitra is the place to stay in Bali.

酒店環境舒適，房間內十分整潔及空間感良好，早餐亦非常精美， 推介入住。

Beautiful & serene tropical landscape, spacious rooms with outdoor and indoor showers and stunning property Loved the spa experience and overall all a memorable vacation