Viatges a Scio

We had issues with having our room serviced with replenishing towels and emptying trash in our room even after telling 3 staff members to include housekeeping that we needed our room serviced. We could not even get front desk to bring the towels to us. We had to go and get them from the front desk ourselves. We won’t be back

Room was clean, staff was helpful, did not have breakfast or used the bar.

The shower tiles in the corner close to the turn-on knobs were unacceptable and never got cleaned after requesting/reporting. One day, the bed was not made or linen changed. Staff were friendly and professional. Meals were great in the restaurant, however, seemed to have run out of items or the fryer was not working making selections too limited.

This property was very nice. It was clean and very well kept up. The staff was all super friendly and always willing to help if needed. The rooms were really nice and pretty clean. My stay was short but very pleasant. Will surely stay again

We reserved 3 rooms. The AC in one of the rooms did not work. In 93 degree weather, over a 100 degrees in the room, this was unacceptable. We addressed the situation via email and in person multiple times, but we were not transferred to another room until after midnight. We were in Detroit for a concert and could not get ready properly due to the AC not working. I made a request for a refund on the hotels email, but I am assuming a refund may need to be initiated by Expedia since the booking was through you.