4/10, Deficient
Nina
Viatge en parella
7 de juny de 2025
Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
Location is amazing and can easily access all Calas, it’s close to all of the best restaurants and is so central.
The self-check in process is flawed. I signed a check in form prior to arrival but was not given the passcode to enter the property nor the room. Had another guest not had left the door on the latch we would have been locked out of the property and would not have means of contacting the “reception”.
We did not get new towels during our stay at all and our room was not serviced during our 5 night stay. My understanding was this would be done after 4 nights.
There was a flood during our stay, we were woken up by shouting at 5am and the police knocking the door down to turn off the shower that was left on.
Water flooded the whole building and our room, there was no acknowledgement of this and no new towels or cleaning still.
The AC got switched off periodically, we kept hearing what sounded like someone playing with a switch board which would in turn cut off power to our AC during key hours in the day, this made it hard to sleep at times and was frustrating.
Coincidentally our water was also cut off 30 mins before check out time (I like to hope this is a coincidence). I feel this could have also caused the flood (perhaps water was turned off and someone left shower tap open?)
Overall the cheap price of this property is reflected in the facilities. It’s okay for a few nights but nothing more especially if you value a clean room and a good sleep.
Nina
Estada de 5 nits (maig 2025)