Location was pretty good for exploring the wharf area and Golden Gate Bridge area. One of the reasons we picked this hotel is because of the continental breakfast. However, the breakfast had very limited options. My son can't eat dairy, and the ONLY non-dairy option was oatmeal packets, which he doesn't like. (they also had two types of cereal, but no non-dairy milk, waffles, coffee, orange and apple juice, apples, yogurt - no non-dairy options). Even toast or bagels (which I feel like is pretty standard) would've been great. So I ended up having to find breakfast for us anyway. Our first day there we came back around 9pm and our key cards for our room weren't working. When we went to get help, the front desk person wasn't at the office (there was a sign on the locked door saying "back in 10 minutes). We waited for over 20 minutes on the sidewalk in the cold, my son incredibly tired. The person did finally come back and we were able to get into our room, but not the best experience. The refrigerator froze our food. There was no cold water in the sink, only scalding hot water. We had to wash our hands in the tub. We let them know these things - hopefully they get them fixed before the next people use that room! I guess you get what you pay for.
