6/10, Acceptable
Vivian
Viatge en grup
15 de set. de 2025
Què li ha agradat: Neteja, personal i servei i comoditats
Pros:
Excellent Location: Just a 5-minute walk from Rotterdam Centraal Station — very convenient for travelers.
Unique Common Area Design: The lobby and shared spaces have a creative, stylish design that stands out and adds character.
Cons:
No Elevator & No Assistance with Luggage: There is no elevator, and no staff were available to help with luggage. This could be difficult for guests with large suitcases or mobility concerns.
Plumbing Noise Issues: There was a loud noise in my room every time someone flushed a toilet, possibly due to piping problems. This was especially disruptive at night.
Breakfast Not Worth the Price: I didn’t purchase the €15 buffet breakfast, but I saw what was offered — and honestly, it didn’t look like it was worth even €10. I’d recommend skipping it and finding better options nearby.
Unexpected Extra Tax: Although I paid CAD $24 for taxes and fees through Expedia, the hotel charged me an additional €9 (for two nights) as a separate city tax.
I tried to dispute this with Expedia, but was told that the $24 did not include local city taxes. I was not happy with the explanation and want to warn others booking through Expedia — be aware that extra charges may apply upon arrival, even if it seems like all taxes are included upfront.
Vivian
Estada de 2 nits (set. 2025)