6/10, Acceptable
Sheri
15 de juny de 2025
Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions
We have stayed at Hampton Inns for 20+ years. At Hampton Inn & Suites Ft Mill, breakfast was consistently very good all three mornings. Lobby, elevators, and hallways were clean and fresh. Rooms were below our expectations. We stayed at this same inn a few years ago. It was nicer back then. This time, first room did not have strong exhaust for bathroom. Second room did not either. After a poo and even room spray, it was unpleasant to be in the room. First room was two queens with tub-shower and advertised as mobility accessible. My husband is a senior architect and explained the bathroom did not meet ADA accessibility standards. Second room was king with roll-in shower and advertised as mobility accessible. It was closer to meeting ADA accessibility standards. However when you use the shower, water ends up covering a third of the bathroom floor, which is a fall hazard. I used the bath mat towel to wipe up the water, and the towel became dark and dirty. The mattresses in both rooms seemed less comfortable as well. We will stay in a different hotel next time.
Sheri
Estada de 3 nits (juny 2025)