6/10, Acceptable
marcia y.
11 de des. de 2025
Prior to the stay, I must say that the host was quite accommodating. She answered all my questions in a timely way, and provided necessary information. She really was quite pleasant and accommodating. Upon arrival at the home (it was Thanksgiving Day) I found several concerns. Broken and hanging by a cord kitchen light switch & a broken upstairs banister. There was a "strange smell" throughout the I was unable use the coat closet because it was packed with cleaning apparatus and plastic bags filled with stuff. It was difficult to reach her. I finally contacted Vrbo. They got her to contact me. I made the best of it. Although there were children in my group and I didn't feel comfortable for them to stay overnight as planned because of the broken banister. That said, recognizing it was a holiday, and stuff happens, I thought I'd take it in stride. I suggested an adjustment to the price. I was shocked a week later when she finally answered to say: I already received a holiday discount. Not true. Perhaps it was my Thanksgiving dinner that caused the odor in the home. The light switch was missing a single screw that she fixed the day AFTER my stay. (B4 she said that they were waiting for the "correct" screw (whatever that means). She flatly denied that the banister was broken. I provided pictures. She did not clearly communicate that I would not have access to the back door. As a result, Getting my food & supplies inside was challenging.
marcia y.
Estada d’1 nit (nov. 2025)
