Rocca d'Angera

WiFi was lagging a lot! Hard to keep connected. Other than that, everything was pretty well kept.

We were on top floor and you have to wait an age for the lift to come to go either up or down. There was no iron in room so we requested on which we had to collect. An hour after collecting we got a phone call demanding we return the iron as it is for other guests. We stated we had left it outside our room but this was not good enough, we had to return it back to reception and got an abrupt telling off. The window in the room did not fully close and unfortunately behind the building seemed to be the place for drug use and gatherings so everything could be heard and little sleep was gotten. The room was dusty and had not been vacuumed as there was white crumbly stuff allover the carpet. Definitely not a 4 star hotel!