"Great customer service "

"a former monastery of great scale in a large campus in the mountain with black pine forest. the huge cross on the hill top is in the view from the room. although the decay on the exterior of the building is visible, the interior is well maintained. overall it gives you a unique experience. "

"Bien. "

"El hotel esta localizado muy muy cerca del Monasterio del Escorial (solo una calle lo separa). La habitación era grande y espaciosa (fuimos 4 personas y tenia una habitacion con un sofa cama de dos plazas y la otra zona de la habitacion tenia la cama matrimonial grande). La habitacion tenia una mini terraza que no aprovechamos ya que llovía. Al llegar la repeción fue super rapida. El hotel se encuentra en zona azul (de pago) pero justo muy muy cerca esta un aparcamiento techado privado que...

"Very nice older hotel across from Monastery; however, be aware if you are traveling by car: very crowded narrow one way streets with parallel parking, no hotel parking garage, street parking a challenge at best times. There is some parking garages but not close to hotel 15-32 euros/day if you can find. You must park and register together so it took over 1 hour to finally catch a car leaving to park 2 blocks away. Our room was very reasonably priced, beautiful, and spacious facing monastery...

"God beliggenhed, ikke meget fancy designmæssigt men funktionelt. Venlig og professionel personale, en god bar med pænt udvalg af drikkevarer. Frokosten havde gode åbningstidspunkter men den var ikke til at råbe hurra for. Værelset var pænt og rent, badeværelset var også god men den manglede hængere til tøj og håndklæder "

"OK "

"The property was great, parking was great and the staff was great. We should have stayed somewhere closer to downtown Madrid because this was too far for us to go back and forth to places. But as far as the hotel and the area, it was great. "