Staff did not inform me of the continental breakfast, that the only working ice machine was on the first floor (my room was on the 3rd floor), that the phones in the room did not work, nor did they tell me the password for the internet. There wasn't an ice bucket in the room and when I asked for one, the staff told me they home they can find one. Well, they did, but I had to go down the first floor to get ice! My daughter had gone with me to check into the hotel. While there, my daughter used the bathroom, when she came out, she said there was a hair on the toilet! The continental breakfast was a joke. You are not allowed to get your own food. They have someone there that asks your room number and last name. She then proceeds to put food in a brown paper bag. I asked for more food and she responded saying "There is only one person in your room." She still gave me what I asked for, but what a nuisance! The worst was the live cockroach in the bathtub!!! When I checked out, I thought I would be asked how my stay was. I was prepared to say I would NEVER stay there again and would NOT recommend the hotel. But, I was never asked, I guess they knew I would give a negative response. The walls in the room were peeling and the ceiling tiles were cracked. There were NO black out curtains!! They only had sheer curtains that let all the light in from outside!!
