2/10, Horrible
Henrik
Viatge en família
14 de març de 2025
Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
Has no Control over Price and quality
Because of the war with Lebanon, the Israeli population from northern Israel is about 100,000 people
Moved to areas away from threats and attacks, so all hotels are filled with ordinary citizens.
These are people who have negotiated a lower price for hotel stays than tourists, with a scrapped service level, so the staff has forgotten all about foreign tourists.
You should consider Israeli hotels in this time as kibbutz’s hotels with 1 star service level.
We experienced that, Hotels.com advertised the Leonardo Boutique Hotel in Rehovot as a 4 star hotel at a Normal Hotel price and since we were invited to a wedding near the hotel we took it.
We have previously stayed at their hotel in Haifa (and it was very luxurious, so we expected the same caliber….but we were quickly disappointed.)
They gave us a smaller room than what we paid for at the same overpriced price.
They moved us to 3 different rooms in 8 days (so we had to pack up and leave each time.)
Leonardo Boutique Hotel in Rehovot was dirty, the bed linen was dirty with chewing gum and blood on it and was not changed for a whole week, the room floor was never washed, the staff spoke poorly enough English, they were unpleasant, spoke badly to the guests, were unhelpful in ordering a taxi or finding clothes that were stolen.
We were not told where we could have afternoon coffee with cake and salad for the guests, they preferred not to tell us where the gym and spa were.
will only remove this review when the ……
Henrik
Estada d’1 nit (febr. 2025)