Viatges a Ratsada

The staff is great. The room was great. The content was limited with little English on TV, but OK with World Cup. The only short coming no shuttle to beach right now a bit of a walk.

The hotel was beautiful from the moment we walked in we said wow. The staff were extremely friendly and welcoming and always wanted to help. We were welcome with a drink and cool flannel which was very necessary after 16 hours of travel. I absolutely loved every corner of the hotel and will definitely stay again in the future. My only complaint would be the cleanliness of the bathroom in the room with it being a wet room the shower mat needs to be removed and changed to something else as it was definitely mouldy we could see the black mould in the groves of the mat as a asthmatic I could feel it in my chest every day. I would advise either removing it completely getting a bamboo matt that doesn't mould. The breakfast was tasty and I enjoyed the fresh fruits that were available however I'd also recommend covering the food as the flies were also enjoying breakfast with me which isn't hygienic. Other than the things mentioned I loved my stay.

Everything about this complex is amazing, the rooms were very comfortable and the staff were very helpful and friendly. We had breakfast a few times at the hotel, there was so much choice and variety. Everything about our stay there was perfect.

We booked this hotel because the group we were traveling with chose it based on TikTok reviews. For the price point, I think we could have purchased something better. However, we really enjoyed the welcome drink, breakfast, spa, floating lunch, and rooftop dinner. You can tell that this place is trying hard to reinvest into the property. The staff were extremely friendly and helpful. They even helped me arrange a welcome anniversary surprise for my wife. We booked a partial sea view room. Initially, we had a corner room with great AC and no view of the sea. Then we moved to a room with a partial view of the sea but with poor AC. My wife and I used the concierge to arrange a private tour for sightseeing. Minnie was attentive, personable, helpful, and communicative. The personal tour and driver she booked was the highlight of the trip. Also, this property sits on a steep hill. There’s a beach and 7-11 nearby, however, I wouldn’t walk to it. The property has golf carts and maybe you can have the staff drive you up and down the hill. They don’t even walk the hill. Overall, great staff, good property, and alright breakfast, but I think you can find more bang for your buck somewhere else. TikTok has overhyped this property. It wasn’t near anything we visited taking 45-1 hr to get anywhere.