"Property was very good overall it just needs a better pool area and the cleaners being active every morning at 9 wasn’t the best."

"My first fully digital experience. I was unaware at booking but had experienced Citizen M hotels where it was 90% digital, so I was not concerned. Prior communication from the hello ironed out everything for check in and arriving went smoothly. The room was stylish, had good storage and felt comfortable. Great bathroom, lovely dreamy bed, and quiet. Being there for 3 nights I did not need my bed made daily or bathroom cleaned. This would happen if I stayed a week from my understanding."