Viatges a Punt Stillwright

Ok first off we would like to say we were not accommodated at all for our stay we paid for the room with the jetted tub we got a shower instead went to the front desk she was no help we were told they didn't have tubs in their hotel which was a lie when I brought up the email of my booking and showed her she said oh yea we have them but someone else already has it I asked what are you going to do to compensate us for not giving us the room we already paid for she said let me call the manager and find out she called and they said there is nothing they can do about it. You had ppl coming in off the street to sleep on the couches in the lobby that's concerning. Oh when she got off the phone with the manager we were told that Expedia booked our room I said NO we booked our room this is what we paid for and was told there is nothing that they would do for us, and we got two free bottles of water THATS WHAT YOU GIVE FOR YOUR MESS UP!! Unacceptable Horrible STAY AT YOUR OWN RISK!!

The rug in that hall had dirty looking spots and it smelled on my side in th hallway. The freezer needed to be defrosted. The curtains didn't have a stick to open the curtains the man showed me how to yank it and never brought one back.

loved it !

Everything was perfect