Anar a la secció principal
Casa sencera·Amfitrió particular

Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach!

Galeria de fotos de l’allotjament Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach!

Interior
Exterior
Àrea exterior de l'allotjament
Interior
Televisor intel·ligent, reproductor de DVD, llibres i estèreo

Opinions

9,8 sobre 10,
Magnífic

Casa sencera

6 dormitoris6 banysCapacitat per a 16557 metres quadrats

Serveis populars

  • Vista al mar
  • Piscina
  • Cuina
  • Rentadora
  • Assecadora
  • Aire condicionat

Afegeix les dates per veure els preus

Sobre aquest allotjament

Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach!

  • This is a beautiful 6400 sq ft Villa with 6 bedrooms, 5 1/2 baths, that can comfortably sleep 16 people. Incredible Ocean Views and a Large Private Pool with Fountain. This retreat is within walking distance to Cofresi Beach, Juan's Convenience Store, Chris and Mady's Restaurant and Bar (can dial in about any sporting event), Casino, and the fun filled place of Ocean World (smaller version of Sea World)! You can even enjoy a beverage at the Terrace overlooking the Marina.
    The Villa and Pool area are very kid friendly with safety gates to protect areas with stairs and a nice shallow child's pool area.

    You do not need to rent a car! Papi Victor who is the Property Manager (and who I have known for over 12 years) will pick you up at the airport and bring you directly to the Villa. Papi Victor knows excellent English and can line up any excursions you might like. He can provide as tour guide and/or provide transportation to fun places all over the island! Once you have enjoyed your time in Paradise he will be happy to get you back to the airport safely!

    However, if that's not enough. The Villa is fully staffed and all the cooking, cleaning, and laundry will be done for you! Now that's a Vacation!! (Guests to provide food and we are happy to help with that!)

    Recommended and closest airport is POP (Puerto Plata) about 25 min. Alternative would be STI (Santiago) about 60 min. We can have transportation in place from either airport. Obviously a bit more expensive from STI, but no rental car needed.

    Hope to see you in Paradise,
    Owners Chad and Erin

Serveis de l’allotjament

Platja

  • Platja a prop
  • Gandules de platja
  • Tovalloles de platja

Piscina i spa

  • Piscina privada

Internet

  • Disponible a la vil·la: wifi

Aparcament i opcions de transport

  • No cal cotxe per arribar-hi
  • Aparcament per a furgonetes i aparcament accessible en cadira de rodes disponibles

Cuina

  • Batedora
  • Cafetera i tetera
  • Cuina bàsica
  • Espècies
  • Estris de cuina, vaixella i coberteria
  • Forn
  • Frigorífic
  • Microones
  • Placa de cuina
  • Torradora

Dormitoris

  • 6 dormitoris
  • Es proporcionen llençols

Bany

  • 5,5 banys
  • Assecador de cabells
  • Bidet
  • Dutxa
  • Es proporcionen tovalloles
  • Paper higiènic
  • Sabó

Sales d'estar

  • Sala d'estar

Entreteniment

  • Estèreo
  • Llibres
  • Reproductor de DVD
  • Televisor intel·ligent amb canals per cable i per satèl·lit

Zones a l'aire lliure

  • Balcó
  • Barbacoa
  • Jardí
  • Mobles a l'aire lliure
  • Terrassa

Serveis de bugaderia

  • Bugaderia
  • Rentadora

Comoditat

  • Aire condicionat

Animals de companyia

  • No s'admeten animals de companyia

Característiques especials i accessibilitat

  • Si tens cap sol·licitud relacionada amb necessitats específiques d'accessibilitat, contacta amb l'allotjament mitjançant la informació inclosa a la confirmació de la reserva.
  • Aparcament accessible en cadira de rodes
  • Aparcament per a furgonetes accessible en cadira de rodes
  • Habitacions accessibles
  • Pas accessible en cadira de rodes
  • Plaça d'aparcament accessible
  • Plantes superiors només accessibles per les escales
  • Allotjament lliure de fum
  • Nota de l'amfitrió: Only outside smoking is permitted

Serveis i comoditats

  • Caixa forta
  • Planxa i post de planxar
  • Servei de neteja limitat
  • Telèfon

Aspectes destacats de la ubicació

  • A la muntanya
  • A prop d'un hospital
  • A prop d'un spa
  • A prop del mar
  • A prop del port esportiu
  • Al centre de la ciutat

Activitats

  • Golf
  • Casino a prop
  • Equitació a prop
  • Golf a prop
  • Natació a prop
  • Observació d'aus a prop
  • Pesca a prop
  • Submarinisme a prop
  • Tubing aquàtic a prop

Mesures de seguretat

  • No hi ha detector de monòxid de carboni ni aparells de gas (l'amfitrió ha indicat que no hi ha detector de monòxid de carboni ni aparells de gas a l'allotjament)
  • No hi ha detector de fum (l'amfitrió ha indicat que no hi ha detector de fum a l'allotjament)
  • Extintor
  • Tancament de seguretat

General

  • Jardí
  • Mida de la unitat: 557 metres quadrats

Allotjaments similars

Bar al costat de la piscina
Senator Puerto Plata
Puerto Plata
  • En una platja privada
  • Piscina
  • Esmorzar inclòs
  • Tot inclòs
7.8 de 10, Bé, 1.979 opinions
Preu actual: 254 €
taxes i impostos inclosos
7 de juny - 8 de juny
Senator Puerto Plata
Comparar allotjaments semblants

Polítiques

Entrada

Hora d'inici del registre d'entrada: 13:00
Registre d'entrada sense contacte
Edat mínima per fer el registre d'entrada: 25 anys.

Sortida

Hora límit per al registre de sortida: 11:00.

Instruccions especials d’entrada

Rebràs un correu electrònic de l'amfitrió amb les instruccions per fer l'entrada i la sortida
La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada

Normes

Night Watchman is provided in your paid rental fee from Sundown till Sunrise

Animals de companyia

No s'admeten animals de companyia.

Nens i llits addicionals

En aquest allotjament s'admeten nens

Esdeveniments

Events allowed
Arrange with Owner prior to booking

Fumadors

Smoking is not permitted
Only outside smoking is permitted

Informació important

Informació indispensable

Aquest allotjament el gestiona un amfitrió privat (algú aliè al mercat, negoci o professió). La legislació per a consumidors de la UE, així com el dret de desistiment, no s'aplicaran a la teva reserva, que es regirà per la política de cancel·lació que estableix l'amfitrió privat.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Es permet celebrar festes o esdeveniments a les instal·lacions.
Nota de l'amfitrió: Arrange with Owner prior to booking
El propietari ha indicat que no hi ha detectors de monòxid de carboni ni aparells de gas a l'allotjament.
El propietari ha indicat que no hi ha cap detector de fum a l'allotjament.
Aquest allotjament disposa d'elements de seguretat com ara un extintor i un pany de seguretat.
Aquest allotjament el gestiona el nostre col·laborador Vrbo. Rebràs un correu de part seva amb un enllaç a un compte que et permetrà modificar o cancel·lar la reserva.

Informació addicional

Aquest allotjament no disposa d'ascensors
Per accedir a l'allotjament no és necessari disposar de cotxe

Informació sobre el barri

aquesta vil·la es troba a Puerto Plata, al centre i a prop de la platja. Si t'interessa la cultura local, apropa't a Fort San Felipe; si vols submergir-te en la naturalesa, visita Platja Cofresi i Platja daurada. També val la pena visitar Parc de la Independència i Ranxo Lorilar. Submarinisme, tubing aquàtic i pesca són activitats magnífiques que pots fer molt a la vora. Si t'ho estimes més, pots gaudir de l'aire lliure amb disciplines com l'equitació, que també pots practicar a prop. Consultar la guia de viatge a Puerto Plata
Mapa
Puerto Plata, Cofresi

Què hi ha als voltants

  • Malecón de Puerto Plata
    Malecón de Puerto Plata
    20 minuts en cotxe - 8.7 km
  • Platja daurada
    Platja daurada
    33 minuts en cotxe - 15.0 km
  • Platja Cofresi
    5 minuts a peu - 0.4 km
  • Parc d'Aventures Ocean World
    5 minuts a peu - 0.5 km
  • Ambaixada dels Estats Units República Dominicana
    19 minuts en cotxe - 8.4 km

Com moure’s per la zona

  • Puerto Plata (POP-Aeroport Internacional Gregorio Luperón): a 46 min en cotxe

Restaurants

  • Sports Bar Senator Puerto Playa
    7 minuts en cotxe
  • Restaurante La Roca
    7 minuts en cotxe
  • Rodizio
    12 minuts a peu
  • Coco Caña Lounge
    7 minuts en cotxe
  • Solemio
    8 minuts en cotxe

Preguntes freqüents

Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach! té piscina?

Sí, aquest allotjament disposa d'una piscina.

Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach! accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

Quant costa aparcar a Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach!?

Hi ha aparcament disponible a les instal·lacions de l'allotjament.

A quina hora es fa el registre d'entrada a Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach!?

Hora d'inici del registre d'entrada: 13:00.

A quina hora es fa el registre de sortida a Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach!?

Registre de sortida: 11:00.

Where is Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach! located?

Located in the heart of Puerto Plata, this villa is 0.5 mi (0.8 km) from Cofresi Beach and within 3 mi (5 km) of Playa Costambar and Playa Grande. Los Mangos Golf Course is 2.7 mi (4.3 km) away.

Opinions: Large 6 bedroom, Luxury Villa with Pool, Ocean View, Fully Staffed, Near Beach!

Opinions

Magnífic

Totes les opinions provenen d’experiències reals de clients. Només els clients que han reservat una estada amb nosaltres poden enviar opinions. Verifiquem les opinions d’acord amb les nostres directrius i les publiquem totes, tant si són positives com negatives.
Més informacióS’obre en una finestra nova
Puntuació 10: Excel·lent. 51 de 58 opinions
Puntuació 8: Bo. 5 de 58 opinions
Puntuació 6: Acceptable. 2 de 58 opinions
Puntuació 4: Deficient. 0 de 58 opinions
Puntuació 2: Horrible. 0 de 58 opinions

10

Neteja

9,4

Ubicació

Opinions

Verificada

10/10, Excel·lent

Deanna P.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Amazing!

Had an amazing time and will definitely be back.
Estada de 7 nits (jul. 2022)
Verificada

10/10, Excel·lent

Julie H.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great house excellent staff, service & communication!

Everything was 5 star!!!
Estada de 13 nits (juny 2025)
Verificada

10/10, Excel·lent

Stacia B.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Oh my nosh

I had the most wonderful time for my birthday.....I think I’mmaking this my yearly vacation spot....staff were excellent host...and Papi Victor catered to our every need......Great time spent....
Estada de 6 nits (gen. 2023)
Verificada

10/10, Excel·lent

Francisco P.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Family vacation

We had the most amazing time. The Villa was great, the service exceptional. Will do it again
Estada de 9 nits (juny 2022)
Verificada

10/10, Excel·lent

Michelle F.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

20 year wedding anniversary

Our family had an unforgettable experience celebrating our 20-year anniversary at this stunning villa in Cofresi, Dominican Republic. The location was perfect for our special occasion, offering a beautiful pool, easy access to the beach, and delicious food options. The amenities and ambiance of the villa truly enhanced our celebration and created lasting memories for our family. We highly recommend this villa for anyone looking for a luxurious and memorable getaway.
Estada de 6 nits (jul. 2024)
Verificada

10/10, Excel·lent

Kim P.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Quiet and peaceful

The cooks were awesome. A lot of personal attention from the manager.
Estada de 4 nits (juny 2023)
Verificada

10/10, Excel·lent

Eric W.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Awesome time

Everyone was so nice and accommodating and made wish I stayed longer. They felt more like friends or family and made the stay so much better. Can’t wait to book again. Papi Victor is the man!
Estada de 7 nits (maig 2021)
Verificada

10/10, Excel·lent

Jeff D.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Doles family stay

beautiful house with all the amenities, had everything we could ask for. Victor, Veronica, and Soili were awesome and we even enjoyed Grande (Pool) and security guard. this was a family vacation with my wife, children, and grandkids and everyone had a wonderful time. Would recommend to everyone, a slice of heaven!
Estada de 7 nits (maig 2023)
Verificada

10/10, Excel·lent

Memories Made E.

Què li ha agradat: Neteja, entrada, ubicació, precisió de l’anunci
Què no li ha agradat: Comunicació

Would Return Again

My family and I stood at Casi Cielo for our summer vacation 10 day stay and we were not disappointed! Veronica and Zoila were amazing! The food Wow wow wow! their attention and service amazing! House was always cleaned! Pool was amazing great time with the family there!
Estada de 9 nits (ag. 2023)
Verificada

8/10, Bé

Phyllis J.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great Place to Stay

My mom's 80th birthday could not have been better! It's an excellent place to stay to chill and just relax. My mom is handicapped, and she had no problem navigating the downstairs. Chad and Victor are very responsive and prompt in answering questions and providing assistance. I would definitely stay again.
Estada de 5 nits (jul. 2024)
Verificada

10/10, Excel·lent

AZIZ S.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

The villa was as it show online. The view was great and people nice people.

We enjoy being at the Villa and every one we came across in the neighborhood was awesome. I'm definitely looking forward my next visit to Puerto Plata. Victor was great, took care all of our needs. Just mad it had to end soon
Estada de 3 nits (oct. 2022)
Verificada

10/10, Excel·lent

Ron T.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Annual Vacation

The annual vacation at the beautiful villa in Cofresi Beach was amazing. All the food prepared by Soile and Veronica was very delicious. As always they were nice and pleasant to interact with. Victor the property manager was accommodating. Our security guard did a great job in making everyone feel safe and secure. He was very helpful during our stay.
Estada de 6 nits (març 2023)
Verificada

10/10, Excel·lent

Michelle C.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Amazing stay!

From the villa, to the view, to the staff, safety and overall experience, I rate this stay 10/10. We were a group of family members; all ages. Each year, we take my in-laws on vacation in DR. I will definitely tell my family and friends about this villa. It was pure relaxation and everything we hoped for from the day we arrived, until our departure. If you want to enjoy a slice of paradise in the Puerto Plata area, Casi Cielo is the place!
Estada de 3 nits (gen. 2024)
Verificada

10/10, Excel·lent

Nilka G.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Amazing

Everything was amazing, Chad was very friendly and attentive. The staff was great as well. Chad you need to update your pictures. Everything was so much better in person. The villa is beautiful, clean and very safe. We had an awesome time, Wish we could of stood longer. Can not wait to return again.
Estada de 3 nits (abr. 2023)
Verificada

10/10, Excel·lent

Edward N.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
This is my 8th visit to this wonderful and amazing residence. I could stay at any other location that I choose, and on this last trip I stayed at another location after I left the Villa just for comparison, and there is no comparison. The Villa is far beyond the quality, the atmosphere, hospitality, the convenience, and the overall luxury of any place that I have experienced. The owners take great pride in their residence and are committed to make your stay very enjoyable. Victor, the man who runs the establishment, and Veronica, who takes care of all your daily needs are two of the most wonderful people you will ever meet, Victor and Veronica as well as the owners are the only reason I always return. Although the Villa is very beautiful and clean, it would mean nothing if you don’t have the right people and ownership to make everything come together in a harmonious way. Without a doubt, this is my home away from home, and I highly recommend anyone to experience this wonderful and exciting location. I promise you will not be disappointed!!!
Beautiful sunrise so romantic!!!
Opulence at its best..
What ever you want..
What ever you need.,,
Estada de 8 nits (jul. 2025)
Verificada

6/10, Acceptable

George J.

Què li ha agradat: Neteja, entrada i precisió de l’anunci
Què no li ha agradat: Ubicació

Good could be better

The staff was great, small issue with language barrier but google translate helped. Maybe access to a grocery store and more upfront about the extra charges$$$
Estada de 4 nits (jul. 2024)
Verificada

10/10, Excel·lent

Gareth H.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great house and excellent service

The house is spacious and lovely and well situated high up with great views of the ocean. We gave a grocery list and they picked up food for us (we paid) and then the staff of two ladies prepared meals which were great. The driver/property manager got us at the airport with an excellent van and took care of every detail including helping arrange extensive excursions at "local" prices. Be sure to ask him for his driving rates in advance to avoid needing to find last minute cash. We felt perfectly safe, but a security guard out front all night was a nice extra touch. Great place to stay for a golf trip or big family getaway.
Estada de 3 nits (abr. 2024)
Verificada

10/10, Excel·lent

Darcee B.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

GIRLS TRIP 2023!

Words can not even begin to describe the time had on our trip! From the moment we stepped foot off the plane ...we were welcomed by our new Dominican family. The house was beautiful with everything we needed. It is amazing! We love Soila, Veronica, Victor, Grande and Marcello. They went aove and beyond to make us feel comfortable. The delivery of groceries fron Juan's store helped tremendously. Massages and mani/pedi's on the lanai was spectacular! The oly thing we missed would be a great big hammock. Thank you for sharing your slice of heaven!
Estada de 7 nits (abr. 2023)
Verificada

10/10, Excel·lent

Lori O.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Fantastic spot with great staff

We had a great time at this villa and I would highly recommend staying here. The space is super clean and kept that way all week by the staff daily. Security was there every day 7p-7a, but the area is already very safe - we never felt uncomfortable walking around during the day or night. Veronika and Soila were amazing at whipping up food at our request, even with the language barrier (we speak barely any spanish and wanted some Dominican home cooking - thank goodness for google translate!). We didn't get much time with Papi Victor who manages the property as he was out of town, but the times we did engage him, he was super helpful and connected us with everything we needed. If this place is available for your trip, you should definitely book it!
Estada de 6 nits (des. 2022)
Verificada

10/10, Excel·lent

Yajaira M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Felt Like a Dream

Everything was amazing. Seriously wish I can come here yearly. Everyone was wonderful especially the ladies Veronica and Soyla. Wish I can take them home !! Victor knows all the spots. Gus organized the tours and massages with Raquel who was perfect! We a had a personal photographer Claudio that did the waterfall excursion with us! The experience was so wonderful .. We had 8 adults and two small children . Victor recommended an amazing resturant, La Catalina ! Definitely a must ! This entire vacation felt like a dream. Thank you so much ! Really hope we can do this again !!
Estada de 6 nits (juny 2024)
Verificada

10/10, Excel·lent

Alicia M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Perfect place to relax

We stayed in Chad’s house for a week and it was everything I could have imagined! Woke up to watch the sun rise over the ocean every morning with a cup of coffee! I gave Victor a grocery list a few days before we arrived, and the ladies cooked delicious Dominican meals from the menu that was provided. They had someone staying at the house at night to watch the property, we made sure to save him a plate of whatever was cooked for dinner and gave him a few bottles of water for the evening. Victor drove us anywhere we wanted to go, Sosua beach, and into town to walk around, Pink and Umbrella steers were beautiful. Gus came to the house to offer us excursions, we chose Paradise Island and the waterfalls tour. Loved both of them! We got massages on the balcony two different days. The house is an easy walk to the beach, although not the nicest beach we visited. It was so nice to just relax by the pool with nothing to do but soak up the sun! Would definitely go back!
Estada de 7 nits (nov. 2023)
Verificada

10/10, Excel·lent

Lori M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Exactly what was described and needed

Beautiful villa surrounded by other beautiful villas. On the hill so ocean view. Down at the bottom of the road was an all inclusive resort. Our Staff was excellent and friendly. They will do what you ask of them. We went out a lot so we didn’t utilize the ladies as much as we could have. They did laundry and did cook some for us. The property manager Victor was great and came through with everything we asked. Recommend and took us to a mountain top restaurant can’t remember the name but it was beautiful. He always took some of us to a beautiful beach. Received Massages several times at the house! Though I agree with earlier post leave the tours to the tour guide and not the property manager. Sorry Victor 🙃 We booked some tours through Gus, awesome experience. Falls and horseback riding. Remember this is the DR so while your street looks posh, down the road it is not as affluent. We had no trouble and everyone we met was great. I much rather this and meet locals than being in an all inclusive. Met some expats too that recommended great restaurants such as Los Tres Coco, Stefy & Natale for Italian. Hungry Hippo if you want a place on beach with all expats. Heard food was good. So overall what we want and what we needed.
Estada de 7 nits (març 2023)
Verificada

10/10, Excel·lent

Edward N.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Did Not Think it Could Get Any Better

It has been 3 years since I last visited this wonderful Villa, and this is my fourth trip to this location. My last trip there I did not think it could get any better, boy was I wrong. The owners updated the living and dining room area's, the WIFI was much stronger, I never ran out of hot water. What I really enjoyed was the generator. Power went out in the area several times and almost as quick as I could blink, the generator kicked in and serviced the entire Villa. The security was there every night and on time. I really appreciated that.That being said, some things remained the same. Such as the excellent customer service, the cleanliness of the Villa, and when I say clean, I mean hospital emergency room clean. Veronica is the housekeeper and a very fine cook I may add. She kept the Villa spotless, from top to bottom. I just loved how clean she kept those beautiful floors. She took care of me like I was family, and I was so happy to see her after all the time that has passed. Her cooking is amazing, I never went out to eat because her meals were second to none. From breakfast, lunch and dinner, everything was quite delectable.Last, but certainly not least, Is Victor. He is what I call Mr. Everything. Any thing you want, Victor will get. He picks you up and takes you back to the airport, take you shopping, take you anywhere you want to go for far less than other ride. Victor is the glue that keeps the place together. I truly love this place. 5 stars! Highly recommend.
Estada de 8 nits (des. 2024)
Verificada

8/10, Bé

Mesha B.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Family of 11 -July 2023 Stay

My family of 11 stayed at Casi Cielo for the month of July 1-31, 2023. The house is beautiful and the daily staff Soila and Veronica catered to our every need. The caretakers, Papi Victor and Dulce picked us up from the airport and were available to us for any issues. The owner, Chad was super helpful through the booking and payment process. We have had several infrastructure issues (water and power) that were addressed when they occurred. I believe the water truck should come on a regular rotation so people don’t run out of water. Larger groups, like ours; from the states, will run the air conditioning and will all need to take showers regularly. Towels and bath cloths should be available. We brought our own because of other reviews, but our bath cloths continued to be in short supply. Also, when meals are included, those groceries should be purchased according to a menu and any additional items guests would like to add. The receipt should be given to the guest to pay/reimburse the staff weekly or have a cash jar to pull money for groceries (which is what we did). No guest should have to go grocery shopping not knowing the meals, sides, desserts, etc. (which is also what we did in the beginning 3 times). Raquel’s massages are heavenly! The excursions were awesome. We used Eric Tours International and Gus. We did a Catamaran tour, Snorkel Tour, Horseback riding, Paradise Island, City Tour and zip lining! We had an awesome experience! Thank you Casi Cielo!!
Estada de 30 nits (jul. 2023)
Verificada

6/10, Acceptable

Naomi B.

Què li ha agradat: Neteja, entrada i comunicació
Què no li ha agradat: Precisió de l’anunci

MISLEADING & DISAPPOINTING

We were looking forward to a family vacation in Paradise with my husband, mother, daughter, son & his bride. The 2 additional sons in university were going to try to join us for the weekend. The listing on VRBO boasts the home sleeps 16 and the price for the week was reasonable until.... check-out came at a much higher rate. Chad, the owner, adds an additional per person/per night charge for parties larger than four which is not revealed until you book. We met in the middle but pricing should be more transparent. Pantry items are listed in the listing as a provided amenity. No salt & pepper. No drinking water. Chad explained that since COVID he no longer provides these basics. It would be far more gracious for an owner to spend $20 rather than have guests hunt for basics when arriving at the house. Bath towels were doled out one per person and, while the bathrooms were very large, there was but one bathmat in each bathroom, leaving one to slide around the tiled floor. Beach towels were scarce and not enough for 6 of us to go to the beach 2 days in a row. The kitchen was in disarray. Cooking utensils were all mixed in a drawer. Another drawer held dishtowels – unfolded, just stuffed in a drawer. Not a single paper towel nor napkin was to be seen. On Day 2 there was no water from the tap. While it was dealt with in a timely fashion, there was a underlying feeling of accusation that we must have left a tap on somewhere. When it happened again 2 days later, it was clear to all that there was a leak in the cistern. As previous guests have commented, Papi Victor was very knowledgeable, agreeable and helpful. All that said, Puerto Plata is beautiful and not even a poorly run house could ruin our vacation.
Estada de 8 nits (des. 2022)