Centre Comercial Puente Hills

“Avoid this hotel. Our stay was a nightmare. Rude staff throughout. Wi-Fi barely worked, the TV and refrigerator were broken, breakfast was not as advertised, and we were even served spoiled cheese. The worst was that our son’s new Nintendo Switch, case, and game disappeared from our locked room. Management denied responsibility in writing. Only after we mentioned a police report and had left did they say it was “found”, forcing us to spend vacation time and money recovering it. To make matters worse, there were intoxicated guests, seemingly drunk, and people displaying possible drug-related behavior inside the hotel and in the parking area, which made us feel unsafe. We would never recommend this hotel for families. Stay elsewhere.