If you're considering staying at this hotel, think again. Our stay from June 8 to June 13 was a complete disaster.
We booked a handicap-accessible room due to one guest's prosthetic leg and wheelchair use but were given a non-accessible room on the 3rd floor. The staff provided a shower chair, but the overhead bathroom light didn't work, and on June 9, the elevator was out of order, forcing us to navigate stairs—an unacceptable risk for someone with mobility issues.
Things worsened when we found a water leak in the main hallway, with no staff present to address it. After a short outing, we returned to find a sign stating this hotel was temporarily closed, with a phone number that went unanswered.
We entered through a side door, but the elevator was still broken. A staff member offered to move us to a 1st-floor room, but hours later, the elevator remained out of service, and we had to rely on her friend for help moving our luggage. The new room lacked essential amenities like a refrigerator and never received housekeeping during our six-day stay.
Our sleep was repeatedly interrupted by a fire alarm and a man shouting in the hallway, prompting us to call the police for safety. This hotel was clearly understaffed, with one overwhelmed employee managing everything, often working over 72 hours straight.
Overall, this hotel failed to provide basic hospitality and safety. Your comfort deserves better—choose another hotel.
