The staff for our entire trip to Italy was excellent. Our front desk clerk, Lolanda, was one of the best. FYI: This property is only open ~6 months a year, closed from sometime in November to sometime in April -- that's when they have down time to do upgrades and repairs -- as are many of the hotel properties in Positano. As we've been before, this was our first trip to rent a vehicle and drive into this small, tight, seaport "village," which is a total tourist trap due to so many people, scooters and motorcycles! Yikes. No parking at hotels. Only public lots -- so be prepared to valet for any amount of Euros necessary to leave a vehicle overnight! One last note for travelers driving: the paved road to get in and out is a narrow one-way loop (from West-to-East) that doubles as a pedestrian right-of-way. Of course this Hotel L'Ancora is only about 50 meters from the top of the hill up -- meaning that you have to drive the entire way to pull over and check in. No worries, though, the valets are excellent and worth the added expense. The views are especially great from their Restaurant, and they treat Hotel diners with the utmost respect and promptness!
