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If you check in at the Hotiday Room Collection - Napoli Sant'Arcangelo, you will be greeted by a very friendly and kind staff member. As you are checking in, you will be presented with an unfriendly list of rules/demands made by the hotel. “Don’t eat or take food into your room . . . this is a hotel, not a residence.” Then, if you are unfortunate, you will go to your room and find tons of little ants crawling all over the floor. The kind staff member will come up to your room, spray the ants, and mop them up. Of course, she won’t be able to remove all of them, and you will use the spray periodically throughout the evening. You will also notice flickering lights in the bathroom and the main room, as well as a sink that does not drain properly. As you check out, you will be greeted by a friendly staff member, but you will come to the conclusion that the Hotiday management just doesn’t care about their guests. Too bad, because Napoli is an amazingly vibrant little town full of passion and character. Be better Hotiday Room Collection . . . Be better!

We loved our stay here! Being up in the hills outside Sorrento and using it as a base to explore the Amalfi Coast, it was a perfect spot. Plenty of parking, though I would recommend using the street outside the hotel as it's quite tight once through the gates. The view over Capri & Ischia was fantastic, and the sunsets were out of this world! Such a nice way to unwind at the end of the day with a Spritz. Staff were incredible. Breakfast was good, and the pool was so nice! Restaurant did takeaway if you want to eat on the terrace, and go check out Eughenes and more importantly Salvatore & Mafalda for dinner, both just 5-10min walk into Termini village. We'll be back!

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