Stay in a comfortable 2-bedroom townhome near Dollywood that sleeps up to 8 guests. Enjoy a year-round indoor community pool, shared grills, firepit, outdoor seating, fully equipped kitchen, Smart TV, high-speed WiFi, and easy access to Pigeon Forge's top attractions, dining, and entertainment.
The Space:
Welcome to your Smoky Mountain home base in Pigeon Forge. This two-story townhome is set up for easy group time, relaxed evenings, and simple access to the area’s best-known attractions.
| ❤️ ❤️ ❤️ Guests Reviews ❤️ ❤️ ❤️ |
❛❛ Quiet place, beautiful scenery. We had a good time. ❜❜ (Karina)
❛❛ They were all around good to us and if we had any questions they answered fast!!! We had an amazing stay ❜❜ (Hannah)
❛❛ We had a large family of 8 and was comfortable with this stay with enough room for everyone (we used the pull out couches). Our boys loved going to the pool. The host was quick to help resolve any issues or concerns. The place is slightly dated, but well worth the value. The location was very convenient to things in town and close to Dollywood. The kitchen lacked a few items I wanted for cooking, but we adjusted. Next time, we'll remember to pack a crock pot as there is not one there. ❜❜ (Amberlee)
| 💖 💖 💖 What You'll love 💖 💖 💖 |
・ Heated indoor community pool, with shared outdoor seating and grills
・ Sleeps 8 with 2 bedrooms, 2.5 bathrooms, and a queen sleeper sofa in the living room
・ Fully equipped kitchen with dining space for six
・ Smart TV with Roku and high-speed WiFi
・ Dedicated workspace and in-building washer/dryer
・ Pet-friendly stay with private entrance
・ About 1 mile from Dollywood and close to Pigeon Forge and Gatlinburg attractions
⚠️ You'll be staying at one of our Pinecrest duplex unit.
LIVING ROOM
▷ Comfortable seating with a smart TV for streaming through Roku
▷ Decorative fireplace and a bright, open feel for winding down after the day
▷ Queen sleeper sofa adds extra sleeping space on the main level
KITCHEN & DINING
▷ Fully equipped kitchen with an electric range and oven, refrigerator, microwave, dishwasher, and freezer
▷ Dining table seats six, making it easy to share meals, coffee, or takeout together
▷ Bed linens, room-darkening shades, and clothing storage provided
BATHROOMS
▷ 2.5 bathrooms total: two full bathrooms and one half bath
▷ One bathroom includes a bathtub; another has a shower
▷ Hair dryer, hot water, shampoo, body soap, shower gel, and essentials provided
OUTDOOR SPACE
▷ Private backyard area that is fully fenced
▷ Patio or balcony with outdoor furniture, outdoor dining, and sun loungers
▷ BBQ grill, barbecue utensils, and a fire pit for relaxed evenings outside
EXTRAS YOU'LL APPRECIATE
▷ Self check-in with a smart lock
▷ Free parking on premises plus free street parking
▷ Air conditioning, heating, ceiling fan, iron, hangers, extra pillows and blankets, and cleaning products
▷ Long-term stays allowed
| ⭐️ ⭐️ ⭐️ Nearby Favorites ⭐️ ⭐️ ⭐️ |
▷ Dollywood, about 2.3 miles away for rides, shows, and family fun
▷ Pigeon Forge Parkway, about 2.9 miles away by for dining, shopping, and entertainment
▷ The Old Mill Square, a historic area with shops and Southern dining, about 1.1 miles away
▷ The Island in Pigeon Forge, a popular spot for shops, restaurants, and the Great Smoky Mountain Wheel about 2.5 mile away
▷ Great Smoky Mountains National Park, about 11.3 miles away for hiking and scenic drives
・ Patriot Park - 1 miles
・ Dolly Parton's Stampede - 1.6 miles
・ Dollywood's Splash Country - 2.3 miles
・ Pigeon Forge Racing Coaster - 2.4 miles
・ LeConte Center - 2.6 miles
・ Great Smoky Mountain Wheel - 2.6 miles
・ Pigeon Forge Factory Outlet Mall - 3.1 miles
・ Alcatraz East Crime Museum - 3.2 miles
・ Pirates Voyage Dinner & Show - 3.4 miles
・ Hollywood Wax Museum - 3.6 miles
・ Smoky Mountain Ziplines - 3.6 miles
・ Titanic Museum Attraction - 3.9 miles
・ WonderWorks - 4.1 miles
・ Smoky Mountain Alpine Coaster - 4.9 miles
・ Goats on the Roof - 5.9 miles
・ Gatlinburg - 7.9 miles
・ Ripley's Aquarium of the Smokies - 8 miles
・ Anakeesta - 8 miles
・ Gatlinburg SkyPark - 8.4 miles
・ Ober Mountain - 11.3 miles
We’d love to host your Smoky Mountain getaway, come settle in and make yourself at home.
Guest Access:
As our guest, you'll have full access to the entire property, except for a few areas reserved for house supplies. You can also enjoy fantastic community amenities, including :
▷ Indoor pool, deck with outdoor seating, grilling area, and extra parking.
The Neighborhood:
Enjoy stunning views and fresh Smoky Mountain air in this charming Pigeon Forge neighborhood. Just 1.5 miles from Dollywood and minutes from the Pigeon Forge Parkway, you’re close to top attractions like The Island, The Old Mill, and popular dinner shows. It’s the perfect base for exploring Gatlinburg, hiking the Great Smoky Mountains, or simply relaxing. 4WD is recommended in snowy months for easy access.
Getting Around:
Getting here is a breeze with well-maintained roads that offer scenic views of the Smoky Mountains, making your drive as enjoyable as your stay. The complex sits atop a steep hill, so while access is smooth year-round, we do recommend a 4WD vehicle during the winter months for added ease.
Other Things to Note:
| ▼ Important |
☑︎ Pinecrest are part of a duplex unit
☑︎ Fireplace is decorative only, not for use
☑︎ NO Hot Tub: The hot tub at the pool area is not operational, and is not advertised as an amenity.
☑︎ We manage a couple of units in this building, all with very similar designs & interior decorations and potentially different orientations (e.g., kitchen on the right instead of the left). The photos on this listing were at one of our listings but you may be booked in another. Not to worry! They are all very much the same.
| ▼ House Rules & Essentials |
☑︎ Must be 25 years or older to book
☑︎ Max occupancy is 8 (including children)
☑︎ NO smoking, drugs
☑︎ NO parties – zero tolerance for damage or disruption.
☑︎ Respect the home & neighborhood
☑︎ Leave things as you found them – Damages or missing items will be charged.
☑︎ Max of 2 pets is allowed
☑︎ Pets are welcome with extra $65 fee per stay
☑︎ Each unit comes with 1 designated parking spot. There is also a small overflow parking area located in the rear of the neighborhood, just in front of the clubhouse.
| ▼ Stay Details |
☑︎ CHECK IN is at 4:00PM
☑︎ CHECK OUT is at 10:00AM
☑︎ QUIET HOURS are 10:00PM - 8:00AM
| ▼ What We Provide |
☑︎ Bears are dangerous
☑︎ Critters are around! Keep doors & windows closed
☑︎ Linens: Sheets, pillowcases, comforters (no extra blankets)
☑︎ Starter towels are provided, at least one per guest, bring extras if needed
☑︎ Basic supplies: Starter set of TP, paper towels, trash bags, shampoo, conditioner, soap, & laundry detergent (bring more for longer stays)
Interaction with Guests:
We give our guests space - but we are available whenever you need us. We are available Monday - Sunday 9 AM - 9 PM via Messenger.
Serveis de l’allotjament
Piscina i spa
Piscina coberta
Piscina compartida
Internet
Disponible a la casa: wifi
Aparcament i opcions de transport
Aparcament a les instal·lacions
Cuina
Cafetera i tetera
Estris de cuina, vaixella i coberteria
Frigorífic
Microones
Placa de cuina
Rentaplats
Torradora
Restaurants
Taula de menjador
Dormitoris
2 dormitoris
Es proporcionen llençols
Bany
2,5 banys
Assecador de cabells
Dutxa
Es proporcionen tovalloles
Xampú
Sales d'estar
Taula de menjador
Entreteniment
Televisor
Zones a l'aire lliure
Balcó
Barbacoa
Fogar
Jardí
Serveis de bugaderia
Bugaderia
Rentadora
Espais de treball
Despatx
Comoditat
Aire condicionat
Calefacció
Animals de companyia
Només s'admeten animals de servei (no s'admeten animals de companyia)
Característiques especials i accessibilitat
Allotjament lliure de fum
Serveis i comoditats
Planxa i post de planxar
Aspectes destacats de la ubicació
A la muntanya
A prop d'un zoo
Activitats
Avantatges exclusius opcionals per al golf
Parc aquàtic
Alpinisme a prop
Equitació a prop
Parc temàtic a prop
Pesca a prop
Mesures de seguretat
Detector de monòxid de carboni (l'amfitrió ha indicat que hi ha un detector de monòxid de carboni a l'allotjament)
Detector de fum (l'amfitrió ha indicat que hi ha un detector de fum a l'allotjament)
Edat mínima per fer el registre d'entrada: 21 anys.
Sortida
Hora límit per al registre de sortida: 10:00.
Instruccions especials d’entrada
Rebràs un correu electrònic de l'amfitrió amb les instruccions per fer l'entrada i la sortida
La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada
Animals de companyia
No s'admeten animals de companyia (però sí que es poden dur animals de servei).
Nens i llits addicionals
En aquest allotjament s'admeten nens
Esdeveniments
No events allowed
Fumadors
Smoking is not permitted
Informació important
Informació indispensable
Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Es prohibeix estrictament celebrar festes o esdeveniments a les instal·lacions.
El propietari ha indicat que hi ha un detector de monòxid de carboni a l'allotjament.
El propietari ha indicat que hi ha un detector de fum a l'allotjament.
Aquest allotjament disposa d'elements de seguretat com ara un extintor i una farmaciola.
Aquest allotjament té espais exteriors, com ara balcons, patis i terrasses, que poden no ser adequats per a nens; si tens cap dubte, et recomanem que et posis en contacte amb l'allotjament abans de l'arribada per confirmar que et puguin assignar una habitació adequada
Aquest allotjament el gestiona el nostre col·laborador Vrbo. Rebràs un correu de part seva amb un enllaç a un compte que et permetrà modificar o cancel·lar la reserva.
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.
Informació sobre el barri
aquest bloc d'apartaments és a Pigeon Forge, a prop de parcs temàtics i a prop d'un parc aquàtic. Atracció del Sopar Stampede de Dolly Parton i Museu del Titanic són visites imprescindibles per als aficionats a la cultura, però tampoc et pots perdre Dollywood's Splash Country i Dollywood. També val la pena visitar Anakeesta i Aquari de Ripley de les Smokies. Aquesta destinació t'ofereix activitats aquàtiques com pesca, que pots practicar a prop. Si ho prefereixes, pots gaudir de l'aire lliure amb la pràctica de disciplines esportives com ara l'equitació i l'escalada. Consultar la guia de viatge a Pigeon Forge
Pigeon Forge, TN
Què hi ha als voltants
Parc Patriot
16 minuts a peu - 1.4 km
Atracció del Sopar Stampede de Dolly Parton
2 minuts en cotxe - 1.7 km
Dollywood
2 minuts en cotxe - 0.7 km
Molí Vell
2 minuts en cotxe - 2.1 km
Camp de Golf Municipal de Gatlinburg
11 minuts a peu - 0.9 km
Com moure’s per la zona
Knoxville, Tennessee (TYS-Aeroport McGhee Tyson): a 57 min en cotxe
Restaurants
Old Mill Restaurant
3 minuts en cotxe
The Grist Mill Cinnamon Bread
5 minuts en cotxe
McDonald's
4 minuts en cotxe
Old Forge Distillery Moonshine
3 minuts en cotxe
Golden Corral
4 minuts en cotxe
Preguntes freqüents
Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit té piscina?
Sí, aquest allotjament té una piscina coberta.
Quant costa allotjar-se a Pet-Friendly Stay, Indoor Pool Access, Firepit?
Amb data 2 d’oct. de 2026, els preus que s’han trobat per a una estada d’una nit per a dos adults a Pet-Friendly Stay, Indoor Pool Access, Firepit el dia 8 d’oct. de 2026 són d'almenys 321 €, amb taxes i impostos inclosos. Aquest import es basa en el preu per nit més baix que s’ha trobat en les últimes 24 hores per a estades durant els propers 30 dies. Els preus poden canviar. Tria les dates que vulguis per veure preus més precisos.
Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit accepta animals de companyia?
No, només s'admeten animals de servei a l'allotjament.
Quant costa aparcar a Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit?
Hi ha aparcament disponible a les instal·lacions de l'allotjament.
A quina hora es fa el registre d'entrada a Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit?
Hora d'inici del registre d'entrada: 16:00.
A quina hora es fa el registre de sortida a Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit?
Registre de sortida: 10:00.
On es troba Spacious Escape, Sleeps 8・Pool・BBQ Grill・Firepit?
Aquest bloc d'apartaments a la muntanya i a menys de 5 km de les atraccions següents: Centre LeConte a Pigeon Forge i Illa de Pigeon Forge. A més, tindràs Camp de Golf Municipal de Gatlinburg a 1,3 km. Rocky Top Mountain Coaster i Parc Patriot també són a menys de 2 km.
Opinions: Pet-Friendly Stay, Indoor Pool Access, Firepit
Opinions
Bo
Totes les opinions provenen d’experiències reals de clients. Només els clients que han reservat una estada amb nosaltres poden enviar opinions. Verifiquem les opinions d’acord amb les nostres directrius i les publiquem totes, tant si són positives com negatives.
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Great location and good stay!
Estada de 3 nits (juny 2026)
Opinió verificada
6/10, Acceptable
Joshua
4 de jul. de 2026
Què li ha agradat: Entrada, comunicació
Què no li ha agradat: Neteja, precisió de l’anunci
Found alive bug in kitchen
shower head were very low
pool was far away
Not allowed to lower the temp below 70 or might have a A/C service bill added to the stay.
Estada d’1 nit (jul. 2026)
Opinió verificada
10/10, Excel·lent
Rebecca N.
3 de maig de 2026
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
The room was clean. No problems. Just what we needed for a weekend.
Estada de 2 nits (maig 2026)
Opinió verificada
4/10, Deficient
Cindi M.
26 de juny de 2026
Què li ha agradat: Entrada, comunicació
Què no li ha agradat: Neteja
There were roaches! When we got there, we saw two roaches so we bought some spray. After spraying the downstairs, more roaches started coming out. After the first night, we discovered roaches in some of the beds. We left the unit and rented a hotel. We only stayed the first night of our 5 night reservation. We will not be coming back.
Estada de 5 nits (juny 2026)
Opinió verificada
8/10, Bé
Leslie R.
19 de maig de 2026
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
The check in was very easy and the host replies fast and they were very friendly. Close to everything. The unit itself was an older building, but clean. Some cosmetic things could be updated. I didn’t realize all of the bedrooms were upstairs. The air conditioning wasn’t working good upstairs and it too warm for comfort.
Estada de 3 nits (maig 2026)
Opinió verificada
8/10, Bé
Christy E.
6 d’abr. de 2026
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Property was clean and the location was very convenient to attractions. Communication was easy. Only downside was that the indoor pool was closed during our entire stay. It was one of the main reasons we chose this property. It would have been nice to know that the pool was not open.
Estada de 4 nits (abr. 2026)
Opinió verificada
6/10, Acceptable
Sarah
29 de maig de 2026
Què li ha agradat: Entrada, comunicació
The original condo we had requested was cancelled during our drive to Tennesse due to a maintenance issue, but we were transferred to a different condo without issue. Although the furnishings were updated, and the beds were clean, two of the bathroom sinks were leaking, and one of the doors to the utility closet was missing. The floors didn't feel super clean, the walls were scuffed up, and there were stains on some of the bedroom window curtains. The staff was helpful when contacted and responded in a timely manner. I would give this a three just because the staff was helpful.
Estada de 3 nits (maig 2026)
Opinió verificada
10/10, Excel·lent
Molly R.
11 de des. de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Clean, quiet place for us to stay while spending some time in the Smokys for Christmas! Host was very responsive. Grateful for a full kitchen and washer and dryer. Thanks for the hospitality!
Estada de 3 nits (des. 2025)
Opinió verificada
10/10, Excel·lent
Calen P.
25 de nov. de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Very accommodating to our last minute request for early check-in. Place was clean and ready to go. Couldnt have been more pleased.
Estada d’1 nit (nov. 2025)
Opinió verificada
8/10, Bé
Shauna K.
2 de març de 2026
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Pool wasn't available but was accommodated. We asked for early check in and wasn't allowed but the condos were not busy or even remotely full. Older accommodation but clean and comfortable. Host was great at responding to messages. Appreciate the ease of location as well. I do recommend this host and their accommodations. Thank you
Estada de 4 nits (febr. 2026)
Opinió verificada
10/10, Excel·lent
James P.
11 de maig de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Clean unit with a great location
Clean rent with great location close to everything.
Estada de 2 nits (maig 2025)
Opinió verificada
10/10, Excel·lent
jennifer g.
3 de set. de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Great location! Host available and easy to work with. Plenty of room.
Estada de 6 nits (juny 2025)
Opinió verificada
2/10, Horrible
Mikayla B.
1 d’abr. de 2026
Què no li ha agradat: Neteja, entrada i precisió de l’anunci
Floor was not clean when we came in. House smells funny. Pool does not work. Lied about hot tub and when asked was just told it was on property.
Estada de 4 nits (març 2026)
Opinió verificada
4/10, Deficient
Steve A.
6 de maig de 2026
Què li ha agradat: Entrada, ubicació
Què no li ha agradat: Precisió de l’anunci
The property was falsely advertised. 4 bedrooms and 4 1/2 baths. We only had 2 bedrooms and 2 1/2 baths. We had 6 adults. The location was excellent, but the condo is outdated and needs a lot of maintenance. Dining area floor was not complete, shower head came out of enclosure, strainer came out of shower causing foot to go in the hole. Two sofa beds, but could only pull out one and all the mattresses were awful. Condo had a musky smell. Contacted host. A small refund was given.
Estada de 2 nits (abr. 2026)
Opinió verificada
10/10, Excel·lent
Kelly
30 d’ag. de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
The place was very clean and nice. The manager was great with communication. The area was close to attractions and easy to access. We will definitely stay again!!
Estada de 3 nits (ag. 2025)
Opinió verificada
10/10, Excel·lent
Dene P.
1 de set. de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
great communication from the owner. we arrived late at night and he still responded right away. the building is clearly an older building but the unit has been updated and kept clean. conveninent location, as advertised. we enjoyed our stay very much.
Estada de 4 nits (ag. 2025)
Opinió verificada
6/10, Acceptable
Tim
19 d’abr. de 2026
Què li ha agradat: Neteja, entrada, comunicació, precisió de l’anunci
Pros: The communication and friendliness of the host!
2.5 bathrooms and 2 bedrooms provided plenty of space for us, and there was ample seating in the living room.
The view was beautiful and the setting quiet, also very close to town.
Great washer and dryer provided, a glass blender, and things like a grater and measuring cups that you might forget to bring.
Lots of towels, and pool towels were provided in one of the bathrooms.
There was an issue which we needed maintenance to fix and they came earlier than expected, which was great!
Cons: The living room carpet needs to be replaced, so there is a mustiness on the downstairs level. We bought febreeze so that helped during our stay. The walls also need a repaint but that’s just cosmetic.
Roaches in the kitchen so be prepared for that.
The nonstick cookware had old food on it and was scratched up, so bring your own if you plan to cook.
Estada de 5 nits (abr. 2026)
Opinió verificada
10/10, Excel·lent
Debra h.
18 d’oct. de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Everything was great and the guy doing maintenance was great we asked for a broom so we could sweep the floor and in no time he had it for us. Will be back
Estada de 6 nits (set. 2025)
Opinió verificada
10/10, Excel·lent
Russell K.
30 de maig de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Time Spent with grandkids!
Centrally located. Clean. Quiet. Lots of room. Just minutes away from all attractions.
Estada de 3 nits (maig 2025)
Opinió verificada
4/10, Deficient
Sandi W.
24 de juny de 2026
Què no li ha agradat: Neteja, comunicació, ubicació, precisió de l’anunci
This property is not as described! We received a text from the host stating our unit had a hot tub and gave us specific instructions on how to use it. There was no hot tub in our unit. The time and distance to get to major attractions was not even close to accurate (that was a huge reason we chose this unit since we had 4 kids with us) and definitely not walkable. There were cockroaches and when we texted, we were told the roach treatment had been done which it obviously hadn’t been because we saw roaches of all sizes. They dropped off a can of Raid for fleas and lice late at night and expected us to take care of the problem. The carpet was filthy, no broom or vacuum to try to clean the floor. We went out and bought a broom so we could sweep the crumbs to leave less food for the roaches. The mattresses were very uncomfortable. We also didn’t have access to the pool unless someone was already inside and let us in. The door was locked with no keypad. The keypad for the unit also didn’t work at times even tho we had the text stating the correct code pulled up on our phone. We had a great time at Dollywood but heading back to our unit was not a pleasant way to end the day. Came home early due to the poor conditions. Hate to be a downer but we’ll never stay here again.
Estada de 6 nits (juny 2026)
Opinió verificada
10/10, Excel·lent
Justin D.
3 d’ag. de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Very close to everything! Dollywood is down the road ( less than 1 mile), Walmarts 12 minutes out, mountain coasters, horseback riding, go karts, “The Island” amusement park and arcade, BBQ and local food spots are all within a 5-20 minute drive. Location is PRIME! The condo was great! Nice and quiet! Plenty suitable for 3 adults and 4 kids. Very comfortable and relaxing. Not to mention, we were able to bring our border collie Axel. All of the personnel have been a pleasure to work with as well. Our pool key was missing and they replaced it on the spot. They even asked if we would like an additional box fan to help circulate some of the air upstairs. But we didn’t even open it. It was 90-94 degrees outside and it was very comfortable inside with the just the central A/C set at 70.Overall, this was awesome! Definitely worth the visit!
Estada de 8 nits (jul. 2025)
Opinió verificada
8/10, Bé
Jill B.
28 de juny de 2025
Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Family vacation
My husband and myself stayed 5 nights with our 2 dachshunds and 4 teens. The location was great close to everything and easy to get to it got a little hot in the evenings and want something was said to management. They promptly brought an upstairs window unit for us to use within the same .The location was great close to everything and easy to get to it got a little hot in the evenings and want something was said to management. They promptly brought an upstairs window unit for us to use within the same day. They only recommendations that we would have would be updating some of the appliances and fixtures in the home. I would prefer chairs rather than benches at the dining room table and there needed to be more kitchen supplies, such as dish, rags, and oven mitts. The pool was nice, but not heated so it was very cold and not many were using it. Management was great and checked it n several times to see if we needed anything and even recommended some of their favorite spots. Would definitely recommend
Estada de 5 nits (juny 2025)
Opinió verificada
4/10, Deficient
Lisa M.
20 d’ag. de 2025
Què li ha agradat: Entrada, comunicació i ubicació
Què no li ha agradat: Neteja
The positives- location and communication. Townhouse was tucked away from the main scene of Pigeon Forge, in a quiet complex, and conveniently located close to the parks. The property manager was responsive to messages. The negatives- The first thing we noticed was the smell of dog and old smoke. As we settled in, we noticed spiders in a few corners, the stairs had not been vacuumed, dust bunnies behind the door, underneath the beds were very dusty, toothpaste on a bathroom cabinet, and pink mold on the shower curtain. Kitchen walls were splattered with food and a few dead gnats. One of the most glaring areas of dirt was the coating of dust on the downstairs HVAC vents and the dirt/mold on the downstairs bathroom vent, dirt that has happened over time and not just between cleanings. It was also VERY evident that the bag of extra linens had been used and not switched out, the pillows and extra blankets smelled strongly of dog. The mattresses in both rooms were quite springy, sunk towards the middle, and squeaked with almost all movements. At one point, an outlet that had been used came out from the wall- a huge safety issue. We also had nightly ant invasion. The property manager sent the cleaners out to re-clean, hovever, aside from replacing the linen bag and vacuuming of the stairs, the remaining issues were not addressed. He offered a third attempt. Although the some furniture in this property were recently updated, the unit needs some TLC and a DEEP CLEANING.
Estada de 5 nits (ag. 2025)
Opinió verificada
2/10, Horrible
Jessica B.
12 de set. de 2025
Què no li ha agradat: Neteja, comunicació i precisió de l’anunci
We were very disappointed in the state of this rental property when we arrived. The cleanliness of the unit was subpar at best, foot grime in the showers, hair in the sink, dust balls on the floor, the walls had multiple stains (boogers?) and several sheets had red stains (blood?). Exposed nails, missing baseboards, 2-3 inch gaps between the floor and wall. We have several dozen photos and videos of the issues we found. Most concerning was the downstairs electrical outlet that was hanging out of the wall in the living room area (TV cables were run to this outlet). It actually sparked when we pulled the TV plug out as a safety precaution. Needless to say, we were unable to watch that TV. Upstairs TV was apparently too far from the Wi-Fi router - we had to burn through ourcellular Hotspot just to watch TV. Within an hour of arrival, we sent texts and had a call with the customer service contact - they specifically said they didn't have 'authority' to dispatch an electrician and that someone would reach out to us the next day. We never received a call or text about the outlet/electrical issue. We tried to find another location but found none immediately available. The atrocious level of uncleanliness aside, the lack of attention to the electrical issue was a huge liability red flag.We are extremely disappointed with the state of the unit and lack of concern for guest safety. Our family vacation was extremely stressful due to this issue. Such a disappointing experience!