Viatges a Penley

Relatively disappointing stay here. Room was very small for 2 people despite it being a ‘boutique’ room. The walls are paper thin and you can literally follow the conversation of the people in the next room. The shower tiles had black mould on them, the toilet roll holder was hanging off, and the coffee at breakfast was the worst coffee I’ve ever had (and that was the one made to order at an extra cost). Good points include the parking, the lunch menu was also nice and the room was well stocked with tea and coffee. The lady on reception was also very pleasant and helpful.

We enjoy staying at the hotel, staff are great. What let this particular stay down was the location of the room & that it backed onto what was the worst view possible. We knew hotel was full so would be hard to change room. Other details such as a wardrobe with sliding door & two hanging spaces but hangers only in one that could not be moved. We would return but would request not to be located in that area again.

Staff very helpful, room was lovely, especially the coffee machine. Nice happy hour 6-10pm!

Overall, stay was OK, but involved us asking staff for things that should've been taken care of. They kindly put 2 rooms together for us as a big party, which was kind. However, the wet room stunk of urine, the beds were dusty and had lipstick marks, and we found shopping receipts stuck on the giant wall mirror from the previous guests, Staff kindly sorted the issues, but not a great first impression. Breakfast was also basic and let-down. Wasn't offered on site, but a pub next door which meant family having to sit inside. Not great for people trying to avoid alcohol or smoking. Probably won't book again.