4/10, Deficient
Anita
8 de nov. de 2025
Què no li ha agradat: Neteja
I normally dont do reviews but when i arrived to my room the kitchen area had food crumbs on the floor and rooms need tlc.
Day 2 i had a cockroach roll out of my coffee maker. The floors were so dirty that my feet were black from walking around in the room. Maintenance did put some bait out in the room. He was very nice! Housekeeping did sweep & mopped the floors & made the comment that they were very dirty. She too was very nice! Day 2 was alright, beautiful view. Day 3 i woke up to no wifi. I was hear to work and wifi was advertised BUT the front desk staff wouldn't be honest about this issue when they were asked. They have been having issues for months! Yes, months! This came from their own staff members that i talked to outside of my room that was on the grounds.
When i told them if the problem didnt get resolved, i was gojng to have to leave because i needed to be able to work, i was told to make sure i check out before 11. She said she would get ahold of the company that monitors their wifi and see if they could check it. I asked if they could call my room and let me know what they find out & she said yes. But you guessed it, that call never happened. I had to call the front desk & ask if they found out anything & i was then told that they rebooted it. I tried several times after this and it still didnt work. All they cared about was that their service worked in the office and it didnt matter that their customers wifi didnt.
Cheap rates, but i will never be back!!
Anita
Estada de 4 nits (nov. 2025)
