I want to start by saying this is a cute property with tons of potential. The staff was kind and responsive—when I reported a clogged bathroom sink, it was addressed promptly, which I appreciated.
However, there were several issues that made the stay less enjoyable. The towels had visible bleach stains, and I had to specifically request a washcloth and hand towel, which should have been standard. Housekeeping is only available upon request, and despite asking for service on Sunday, it never happened.
The hot tub and ice machine were both out of order. The sectional by the pool had peeling paint, and the koi pond was so overgrown with algae that the fish were barely visible. In my room, there was a noticeable 4x4 hole in the shower ceiling that clearly needed repair.
I chose a queen bed room since I was traveling solo, but the view was disappointing—just a neighboring building that looked directly into the office. Throughout the day and into the evening, I could hear the office door opening and closing, which was disruptive.
Lastly, the contactless check-in didn’t work for me, which added unnecessary hassle at the beginning of the stay.
While I see the charm and potential of this property, I was left disappointed, especially given the fees paid. With some attention to maintenance and consistency in service, this place could be a real gem.
