We booked this resort specifically for the water slides, as it seemed like a great place for our young son. Just a couple of days before our trip, we received an email informing us that half of the water slides were closed. At that point, it was too late to change our plans, but had we known sooner, we would’ve definitely chosen a different property.
Unfortunately, the disappointment didn’t end there. The staff were generally unhelpful and, at times, downright rude. We didn’t feel particularly welcomed or valued as guests. The restaurants were also a letdown—limited options, long waits, and food that just wasn’t good. My friend and ended up getting good poisoning.
As for the room, it was not very clean. There were visible stains, and it felt like the bare minimum had been done between guests. Not what you’d expect for the price point.
All in all, this was not the family-friendly, relaxing vacation we were hoping for. Would not recommend, and we won’t be returning.