6/10, Acceptable
Wanda
Viatge en grup
2 d’ag. de 2025
On arrival, expected available parking. There was none as golf carts had taken extra spaces as free parking. Desk clerk had no idea what to tell us and one other person who also couldn't find parking. Office is small, cluttered, ancient looking. Room key (old fashioned kind) wouldn't work. Had to get clerk to show us how to hold and work the knob to get keys to work. Room was clean, bathroom had been updated and was fine. Water pressure was great. Beds were very comfortable and clean. But, we were told (by sign) AC had to be set at 66 and door was not to be left open. We are seniors, we were freezing! We thought, ok, just a few degrees higher would be ok. Nope, they meant 66!! When we returned from dinner, floor throughout was wet. We returned AC to 66 and used the towels to dry the floor. No one in office after about 9 pm. Yes, our fault but we had to spend time in room with sweaters on or under the bedcovers. Parking did become available as restaurants closed and diners left. Hotel is in excellent location near ferry terminal and easy walking distance to Village shops/restaurants. We liked room location on end first floor close to our car. Both desk clerks were friendly and very helpful (as much as possible). Hate to say, but overall we probably wouldn't stay here again.
Wanda
Estada de 2 nits (jul. 2025)
