8/10, Bo
Carlos
2 d’ag. de 2025
We came in on a sunday and it was super crazy , Monday nights they do fireworks which is why we wanted to get there night before. But we got there and it was such a rush for people trying to get out and people in ,there is only 1 elevator that was rough.
So we get there my room wasnt cleaned right. I feel the rush of sunday they kinda did a quick clean up , so i complained and they put me in another room we head over to this room new room that was assigned and the person that had room was still there packing to leave
At this point i was ready to leave this hotel
But after talking to manager Mickey Carboni she explained how sorry she was and was super nice upgraded our room ,removed our resort fees and The rest of our stay i was so happy. I stayed because just being there in the area and waking up to that view and beach right infront of you every morning out weighed the bad , if your looking for 5 star hotels down there by beach I doubt you will find alot , the hotels need work but overall they were ok and the atmosphere and the help of a great manager she continued to check in with me also gave me a late check out. We cant wait to come back!
Carlos
Estada de 4 nits (jul. 2025)